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Engagement Closure & Review
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Name of Affected Organisation
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2
Feedback provided by
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3
How would you rate the efficiency of Commercial's initial response to the engagement request?
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4
Any comments on the efficiency of Commercial's initial response to the engagement request?
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5
How would you rate the effectiveness of Commercial's Incident Management during this engagement?
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6
Any comments on the effectiveness of Commercial's Incident Management during this engagement?
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7
How would you rate the technical capabilities of the Major Incident Engineer(s) assigned to this engagement?
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8
Any comments on the technical capabilities of the Major Incident Engineer(s) assigned to this engagement?
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9
How would you rate the communication between Commercial and S-RM throughout the engagement?
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10
How would you rate the communication from Commercial throughout the engagement?
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11
Overall, how would you rate Commercial's Incident Management & Response service for this engagement?
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12
Any comments on Commercial's Incident Management & Response service for this engagement?
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