Job Description
Purpose of the job
To provide high standard Personal and Practical support to vulnerable people with domiciliary care needs in their own homes, residential homes or at shelter accommodations. Your work will be overseen formally by the Service Coordinator/Manager and thereon by a Care Supervisor who will become your line manager, you will be reporting to your line manager.
Duties of the post include:
ª Providing care at the homes of individuals with special needs and performing a range of supportive functions, including Personal Care, Emotional Support and Domestic Assistance as specified by Social Services / Service User. ª Complying with the directions and requests of the Service User, as far as this is possible and in line with CHC Policy Statements.
ª Adhering to the policies of CHC and the principles upon which the service is based.
ª Maintaining strict confidentiality of information regarding Service Users within the policies of CHC, the GDPR((EU)2016/679) and the Data Protection Act 1998.
ª Bathing in bed / bathroom / chair/ and assisting Service Users with all aspects of personal hygiene.
ª Assisting with dressing and undressing.
ª Assisting with mobility using any specialized equipment provided – Mobility Aids ▪Assisting with laundering.
ª Preparing light meals and cooking if required and washing up.
ª Making and changing Services Users’ beds when necessary.
ª Making occasional but essential shopping trips and collection of prescriptions.
ª Completing and submitting weekly Time-Sheets/Log in and out by using the ECM system provided and completing Expense Claim Forms.
ª Completing Incident Forms and submitting them to Medicare Support & Housing Ltd.
ª Participating in Induction Training and regular and purposeful supervision and group meetings.
ª Keeping the office informed of any changes that are required or changes in the Service User’s condition in his/her service provision as specified by Social Services on the Care Plan.
ª To administer service user medicines safely and reporting any dedication errors to your managers ▪Taking the Service User to surgery (GP) or hospital appointments if stated on the Care Plan.
ª Learning the organisation’s Health & Safety regulations, complying with them and being responsible for the reporting of any concerns of the service to your line managers.
ADDITIONAL DUTIES FOR CARE WORKERS AT SUPERVISORY GRADE
ª Conduct Risk Assessment and submit to the responsible line manager or evaluator
ª To undertake client service reviews and assessments
ª Supervise Care Workers, resolve matters between clients and care workers and then report measures taken or recommendations to your line manager ª To undertake introductory visits to service users so as to introduce care workers and the organisation work practices before commencement of care
ª To arrange for cover care workers and informing the office of such arrangements
ª Training new care workers in service delivery specific to user needs most significantly on transfer aids
ª To undertake care workers performance appraisal and recommending training requirements
ª Visiting clients for face-to-face interviews, spot checks, telephone monitoring, and reviews
ª Communicating with the office, social services, care workers, external agencies & health professionals
ª Ensure clients have in their folders all the necessary documents
ª Any other duties that you might be called upon to undertake from time to time