1. Acceptance of Customer's Order
(a) These terms and conditions as well as any Customer Credit Application with attached Agreement executed by or on behalf of the Customer apply to every sale contract between the Supplier and the Customer and by the Supplier to the Customer and any terms and conditions of the Customer's order and or any other terms whether oral or in writing which may deviate from or are inconsistent with these terms and conditions are expressly excluded, obviated and rejected by the Supplier. This exclusion and rejection include a statement by the Customer that the Customer's terms and conditions shall prevail notwithstanding and stipulation by the Customer regarding the manner of declaring such rejection.
(b) A contract is only commenced between the Supplier and Customer for the supply of goods when the order has been accepted by the Supplier. The terms of this Clause apply to every quotation or offer by the Supplier for the supply of goods. In the event that the Supplier accepts an order, such order remains subject to the availability of goods orders, and the Supplier shall be entitled to satisfy an order only in part or at a later time in accordance with the availability of the goods ordered, and no liability shall be taken by the Supplier in respect of any unavailability of any goods ordered at any time and from time to time.
(c) Customer shall make order in writing. In the event that the Customer attempts to make a verbal order, where the Supplier, in its sole and unfettered discretion, elects to satisfy such order the Supplier may by email confirm such order with the Customer, and immediately after sending such email shall be entitled to satisfy such order on the terms and conditions of the order as confirmed by the Supplier. The terms and conditions of any confirmation of order sent by the Supplier in accordance with this clause shall be conclusive evidence of the terms and conditions of the order, and any alleged term or condition which is inconsistent with such terms and conditions whether oral or in writing shall be void.
(d) All individual invoice line items must be equal to or exceed $600 for an order to be accepted.
2. Price
(a) All prices are inclusive of delivery charges unless otherwise stated and the Supplier may invoice the goods sold at the Supplier's price relevant to the goods ordered at the date of delivery of each order. Where the Supplier publishes or discloses a price list, this list is an invitation to treat only and the Supplier reserves the right to accept or reject in its absolute unfettered discretion and orders which may be received by it.
(b) Any price list issued by the Supplier is subject to alteration at any time without notice, save that in the event that a Customer orders goods pursuant to a price list and in respect of such goods the Supplier is no longer willing or able, in its sole and unfettered discretion, to supply such goods at the price appearing in the price list, the Supplier shall notify the Customer that the price listed in the price list in respect of the goods ordered by the Customer is no longer applicable and the supply of the goods shall be subject to agreement at that time as to price between the Supplier and the Customer.
(c) All prices are exclusive of any tax levied on the supply of goods by the Goods and Services Tax Act 1999 and any related or ancillary legislation or regulations (*GST" The Customer shall pay to the Suppler such amount as is equal to the GST payable by the Supplier in respect of any supply of goods by the Supplier to the Customer ("GST Amount") in addition to any consideration (excluding GST) that is payable for such supply. The Customer must pay the GST Amount to the Supplier in accordance with the terms and conditions applying to the payment of the consideration for the supply of goods by the Supplier to the Customer. If the Supplier is not entitled to an input tax credit for a taxable supply which is purchased by the Supplier inorder to satisfy an order made by the Customer, then the Supplier may increase the price in respect of such order by the GST paid by the Supplier in respect of that taxable supply.
3. Property & Risk
(a) The Customer acknowledges that this constitutes a security agreement for the purposes of the Personal Properties and Securities Act 2009 (PPSA) and that a security interest exists in all goods supplied to the Customer (and their proceeds.
(b) The risk in the goods sold pass to the Customer when all or part of the goods are loaded for consignment at the Supplier's warehouse whether by carrier employed or engaged by the Supplier or the Customers. Notwithstanding anything containing herein, property in and legal title to the goods does not pass to the Customer until payment for all debts owing to the Supplier by the Customer has been received by the Supplier. Until such payment has been received by the Supplier, the Customer will store the goods separately and apart from its own goods and those of any other person or company. The Customer may re-sell any of the goods on normal commercial terms before the Supplier is paid in full provided that:
i) The Customer re-sells as principal and has no right to commit the Supplier to any contractual relationship or liability to any third party;
ii) Subject to 3(bi), as between the Supplier and Customer, the Customer re-sells as trustee, fiduciary agent and the bailee of the Supplier;
iii) The Customer holds the rights in respect of the re-sale proceeds on behalf of and as trustee for the Supplier and on request of the Supplier, will assign any claim against any such third party for any unpaid debt and for this purpose the Customer irrevocably appoints the directors of the Supplier for the time being as joint and several attorneys of the Customer to sign any documents to give effect to such assignment; and
iv)The Customer holds the proceeds of any re-sale or insurance claim on trust for the Supplier until the Supplier has been paid in full for those goods which are subject to re-sale or insured loss, save that in the event any re-sale proceeds which the Supplier is able to recover in accordance with Clause 3(bii) are less than the amount owing by the Customer to the Supplier in respect of the goods to which such re-sale proceeds pertain, the Customer or its successors shall be liable to account to the Supplier for the balance as a debt owing to the Supplier by the Customer to that maximum degree permitted by the law.
(c) Until payment of all debts owing to the Supplier by the Customer, the Supplier may, at its discretion, without further notice and without prejudice to any other of its rights, including rights arising under Chapter 4 of the PPSA, re-take possession of the goods and re-sell them or any of them and may enter upon any of the Customer's premises by its servants or agents, for that purpose, without the liability on the part of the Supplier for any loss or damage suffered as a consequence of such entry or re-taking of possession and the Customer hereby agrees to provide the Supplier with an irrevocable license to so enter any premises occupied by the Customer if:
i)There is a breach of any term of any contract between the Supplier and the Customer; or
ii) The Customer has provided any false or misleading information to the Supplier including information set out in any application for credit or to open an account with the Supplier; or
iii)The Customer commences to be wound up or is placed in liquidation, under official management or a receiver or a receiver and manager or voluntary administrator is appointed in respect of the Customer, its undertaking or property or any part thereof, or an encumbrancer, by itself or an agent, takes or purports to take possession of the Customer's undertaking or property or any part thereof; or
iv) The Customer parts with possession of the goods or any of them otherwise than by way of sale in the ordinary course of its business.
(d) These provisions apply despite any arrangement under which the Supplier provides credit to the Customer and these provisions will prevail to the extent of any Inconsistency between these provisions and any agreement or arrangement entered into by the Customer and the Supplier. In addition, the Supplier may recover the purchase price of the goods sold to the Customer by legal proceedings and may file an application for the appointment of a liquidator to the Customer notwithstanding that property in the goods has not passed to the Customer.
(e) To the extent permitted by law, the Customer and the Supplier agree that the following sections of the PPSA are excluded from this agreement: sections 95, 96, 118, 121, 130, 132, 135, 142 and 143. Without limiting any other provision contained herein, the Customer walves its rights to receive from the Supplier each document or notice which under sections 144 and 157 of the PPSA it is permitted to waive, such walver to be deemed effective at the date hereof and at all times hereafter, including after any event of default by the Customer. The Customer agrees that wherethe Supplier has rights in addition to those under Part 4 of the PPSA, those rights will continue to apply.
(f)The Customer and the Supplier agree that neither the Customer nor the Supplier will disclose to any person information of the kind mentionedat section 275(1) of the PPSA, unless required by section 275(7) of the PPSA. The Customer further agrees (without limiting any other provision) that it: i)will not authorise the disclosure of any information described under section 275(1) of the PPSA; and II)walves its rights to receive anything from the Supplier under section 275 of the PPSA and agrees not to make any request under that section, iii) to the extent permitted by law.
(g) The Customer undertakes to promptly sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which the Supplier may reasonably require to register a financing statement or financing change statement in relation to a security interest or register any other document required to be registered under the PPSA.
(h)The Customer shall indemnify and keep indemnified the Supplier from and against all actions, claims, liabilities, obligations, losses, damages, costs and expenses of whatever nature suffered or incurred, sustained or threatened against the Supplier and its employees and agents in any way whatsoever in respect of the Supplier's exercise of any of the Supplier's rights, including, without limitation, those under Part 4 of the PPSA.
(i)The Customer agrees to indemnify, and upon demand reimburse, the Supplier for all expenses incurred in registering a financing statement or financing charge statement in the Personal Property Securities Register established by the PPSA or releasing any Goods charged thereby.
4. Insurance
(a) All sales are made Free On Board at the Supplier's premises and the Customer will, at its own cost, insure the goods against such risks as a prudent owner of the goods would insure for at their full insurable value which shall include but shall not be limited to all damage which may occur at or in transit to and or from the Customer's premises by way of fire, theft, floor and or wilful damage, and the Customer shall immediately present documentary evidence to the satisfaction of the Supplier of the currency and extent of such insurance. Any monies payable in respect of any such insurance shall be held separately on trust by the Customer for the benefit of the Supplier in accordance with Clause 3 (d).
(b) The Customer shall immediately notify the Supplier of the existence of any claim pursuant to which the Supplier may have an interest in accordance with the clause. The rights in respect of any such claim of the Supplier shall be subrogated to those of the Customer to the extent of any monies outstanding to the Supplier in respect of goods the subject of the claim. Notwithstanding any provision to the contrary, the Supplier shall not be liable in any way to the Customer in respect of any acts or omissions of the Supplier pursuant to the power of attorney granted under this clause.
5. Payment
(a) The Customer will pay for all goods supplied to the Customer upon invoice. Goods will only be manufactured and dispatched once payment has been received.
(b) The Supplier shall accept payments made by the Customer on Visa or Mastercard (*Facility") where the Customer has nominated one of the above in writing to the Supplier and the Supplier has authorized the Customer in writing of its acceptance of payments being made via such Facility. The Supplier shall charge up to 2.00% of the total payment amount (including GST) (*Facility Levy") where any payment is made using a Facility where payments are made on or after the date on which the invoice in respect of the supply of goods by the Supplier to the Customer is given to the Customer.
(c) Following adequate and satisfactory trading history between the Supplier and the Customer. The Customer may request credit trading terms. The offering of Customer credit trading terms is at the sole discretion of the Supplier, and if offered may be cancelled at any time, with the Customer notified in writing.
6. Cancellation
(a) Cancellation of any contract of sale between the Customer and the Supplier requires approval in writing from the Supplier otherwise the goods will be delivered to the Customer and the Supplier will be entitled to payment from the Customer.
(b) The Supplier is not obliged to supply goods in relation to any contract and may cancel the contract at any time if:-
i) There is a breach of any term of any contract between the Supplier and the Customer; or
ii) The Customer has provided any false or misleading information to the Supplier including information set out in any application for credit or to open an account with the Supplier; or
iii) The Customer commences to be wound up or is placed under official management or a receiver or receiver and manager or voluntary administrator is appointed in respect of the Customer, its undertaking or property or any part thereof, or an encumbrancer, by itself orbyan agent, takes or purports to take possession of the Customer's undertaking or property or and part thereof; or
iv) The Supplier is unable to supply goods as a result of the failure of any supplier or the Supplier to deliver goods or provide services whichare required in order for the Supplier to supply the goods to the Customer.
7. Acceptance and Claims
(a) Acceptance of the goods delivered shall be deemed for all purposes to have taken place at the expiration of seven (7) days from the date of each delivery. No goods will be accepted for return unless agreed in writing by the Supplier prior to such return and then only upon conditions acceptable to the Supplier. The return of any goods shall be at the Customer's entire cost and risk as to loss or damage and provided the goods are and remain sealed in the manner in which they were delivered, or otherwise subject to the consent of the Supplier. The Supplier's liability for a breach of any conditions or warrant implied by Division 2 of Part V of the Trade Practices Act 1974 (Cwth) ("Act") (other than a condition or warranty implied by Section 69 of the Act) is limited to the following: i) the replacement of the goods or the supply of equivalent goods.
(b) Without limiting the generality of any other provision of these terms and conditions but subject to the above, the Supplier is not under any liability to the Customer or to any other person in respect of any loss or damage (including consequential loss or damage) however caused, which may be suffered or incurred or which may arise whether directly or indirectly in respect of the supply of the goods or any ancillary services or advice or the failure or omission on the part of the Supplier to comply with its obligations hereunder and the Customer indemnifies the Supplier in respect of such loss or damage.
(c) Except as expressly provided to the contrary in these terms and conditions, all terms, conditions, warranties, undertakings, inducementsor representations whether express, implied, statutory or otherwise are excluded to the extent permitted by law, including but not limited to the United Nations Convention on Contracts for the International Sale of Goods.
8. Force Majeure
(a) If delivery is prevented or delayed, in part or all, by reason of Act of God, or the consequence thereof including, but not limited to fire, flood typhoon, earthquakes or by reason of riots, wars, hostilities, government restrictions, trade embargoes, strikes, lockouts, labour disputes boycotting of goods, ship storage, manufacturer's bankruptcy, delays of damage in transportation or other causes beyond the Supplier's control, the Supplier may, at its option, perform the contract or the unfulfilled portion thereof within a reasonable time from the removal of the cause presenting or delaying performance or rescind unconditionally and without liability, this contract or the unfulfilled portion thereof.
9. Delivery
(a) The Supplier may deliver the goods by instalments or partial shipment and the Customer will accept each such delivery. Requirements of the Customer are not a condition of the essence of the contract. The Supplier is under no liability for either direct or consequential loss or damage to the Customer larising from delay or postponement in delivery.
10. Clerical Errors
(a) Clerical errors, typing errors or other errors in computations, catalogue, quotation, acceptance, offer, invoice, delivery docket, credit note or specifications of the Supplier shall be subject to correction by the Supplier.
11. Modification
(a) All modifications and amendments to these provisions or any approvals hereunder shall be in writing to the Supplier and will be binding upon the Supplier from the date of notification.
12. Jurisdiction
(a) All contracts between the Supplier and the Customer shall be governed by the laws of the State of South Australia and the parties shall submit to the non- exclusive jurisdiction of the courts of the State of South Australia (and any courts which can hear appeals from such courts).
13. Execution
(a) Any contract between the Supplier and the Customer may be executed on behalf of the Customer by any agent or employee of the Customer and the Customer shall be bound by these terms and conditions irrespective of whether any such execution was unauthorized or fraudulent. The Customer shall indemnify and keep indemnified the Supplier from and against all actions, daims, liabilities, obligations, losses, damages, costs and expenses of whatever nature suffered or incurred, sustained or threatened against the Supplier in any way whatsoever in respect of the Supplier's acceptance and or conduct in respect of the satisfaction of any order received from the Customer or from persons purporting to act on behalf of the Customer.
14. Severance
(a) If any provision of these terms and conditions is void, voidable, illegal or unenforceable in accordance with its terms, but would not be void if it were read down and is capable of being read down, such provision will be read down accordingly. If such dause is read down and remains vold, voidable, illegal or unenforceable, or is incapable of being read down and the provision would not be void, voidable, illegal or unenforceable if a word or words were omitted, that word or words shall be severed and in any other case the whole provision is severed, save that in any cast the remainder of these terms and conditions shall remain in full legal force and effect.
15. Waiver
(a) The failure, delay, relaxation or indulgence on the part of any party in exercising any power or right conferred upon that party by this Deed does not operate as a waiver of the power or right, nor does any single exercise of any power of any power or right preclude any other or further exercise of that power or right or the exercise of any other power or right under this Deed.
16. Communication and Privacy
(a) Fragrance Innovation Australia Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth This policy sets out how we collect and treat your personal information.
(b) "Personal information" is information we hold which is identifiable as being about you.
Collection of personal information
(a) Fragrance Innovation Australia Pty Ltd will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
(b) You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
(c) Additionally, we may also collect any other information you provide while interacting with us. How we collect your personal information
How we collect and use your information
(a) Fragrance Innovation Australia Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically orin person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy. Use of your personal information
(b) Fragrance Innovation Australia Pty Ltd may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
(c) Fragrance Innovation Australia Pty Ltd may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
Disclosure of your personal information
(a) We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery ofour services.
(b) We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
(c) We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Fragrance Innovation Australia Pty Ltd, vw.fragranceinnovation.com.au its customers or third parties.
(d) Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
(e) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at lawour user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above dircumstances.
(f) By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
Security of your personal information
(a) Fragrance Innovation Australia Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to
(b) us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Access to your personal information
(a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth A small administrative fee may be payable for the provision of information If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@fragranceinnovation.com.au.
(b) We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Complaints about privacy
(a) If you have any complaints about our privacy practises, please send in details of your complaint to 2/32 Wodonga Street, Beverley, South Australia, 5009. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
Changes to Privacy Policy
(a) Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
Website
(a) When you visit our website (www.fragranceinnovation.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
(b) Cookies We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.
(c) Third party sites Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Fragrance Innovation Australia Pty Ltd is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.