Customer Feedback Survey
Please let us know about your experience with our product and service.
What is/are the challenges and problems that you were facing? or What was wrong with the current system/operation process?
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Optional : What leads you or the company to realise that you needed a change?
If your situation is not about change a new system , Please ignore this question.
What were the results and outcome experienced?
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For example : Quick response on reported issue , very engaging and professionally help to solve our enquiry even during weekend .System is working properly again and our operation is taken care of.
What are the emotional benefits that you gained with the recent experience ?
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For example : we are tremendously relieved now that we can depend on company we can trust.
How satisfied are you with our company overall?
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Very Satisfied
Satisfied
Undecided
Unsatisfied
Very Unsatisfied
Any comments or suggestions?
Name:
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E-mail Address
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