Warranty Claim - Panasales

Warranty Request Form

service.qld@panasales.net.au
Panasales is an Authorised Service Centre (ASC) for Panasonic Air Conditioners and can attend to any request for warranty repair work within the Sydney and Brisbane metro areas.

*** Some surrounding areas may be covered depending on each branch ***

Metro Warranty Service Bookings – Please complete the following fields and email to your local Panasales branch. Panasales will schedule the appointment directly with the end user.
Out of Area Warranty Requests - Please complete the following fields prior to attendance and refer to the allowable warranty repair claim rates. Where the rates do not meet your requirements, alternative repair arrangements will be made.
Contractor Name*
Contractor Email*
example@example.com
Contractor Phone*
Customer Name*
Customer Address*

Street Address

Street Address Line 2

CityState

Post Code
Customer Phone #*
Unit Information
Indoor Model Number *
Indoor Serial Number *
Outdoor Model Number *
Outdoor Serial Number *
Access to Indoor Unit*
Outdoor Unit Location*
Installation Date*

MonthDayYear
Installer Name / Phone*
If Available
Failure date*

MonthDayYear
Fault*
Fault Code (N/A?)*
Fault Description*
Please be as descriptive as possible
Case # from Panasonic (If applicable)
If a call was made to Tech Support
Travel Request (if applicable)*

YesNo
Kilometres
Hours
$
Please upload any supporting documents.

*Refrigerant Leaks require a Photo or Video of Leak Detection.
File Upload

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Panasales NSW 02 9729 4459 service.nsw@panasales.net.au

Panasales QLD 07 3260 7133 service.qld@panasales.net.au
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Warranty Request Form

Unit Information