Day 1 Procedures: • Application complete • Student and Master Teacher Sign and submit the Student Contract signature page for Student File • Financial transactions completed. • By signing this document, you agree: “I have read, fully understand, and will abide by all rules and policies delineated in the “Student Contract.”
$599.00 (Minus $100 Deposit) / Private Program: 1-2 Students $1,000.00 per student / $50 optional exam fee not included.
Refund/Cancellation Policies: A Non-Refundable Deposit of $100.00 is due with application/registration to reserve a place in the course. Your non-refundable deposit and application entitle you to all student discounts as soon as it is made. No Studio discounts given if tuition is refunded or if the student drops from the course. Student is entitled to tuition refund upon withdrawal/termination: no less than 14 calendar days before the start of program or module 100%. After program has begun, No refund of tuition. All refunds will be made within 30 days from the date of termination/withdrawal. The official date of termination/withdrawal of a student shall be determined in the following manner:
• The date on which the school receives notice of the student’s intention to discontinue the training program; or
• The student will receive a full refund of tuition & fees paid if the school discontinues a Program within a period of time a student could have reasonably completed it. The policy for granting credit for previous training shall not impact the refund policy.
Communication: I understand that this Contract is made between myself and Pilates Sports Center (PSC) and that any communication will only be made between myself and PSC (or PSC Master Teacher). PSC (or its Master Teachers) are under no obligation to communicate with any third-party purporting to represent the applicant, unless 1) the applicant is physically unable to communicate with PSC on her or his own behalf, or 2) the third-party is the applicant’s attorney at law. See PSC Director’s contact information in this document, on our website, or in your Manuals.
Master Teachers / Directors: PSC holds Licensing Agreements with approved Master Teachers (MT's) across the USA and Internationally. Your MT is under Contract with PSC and has agreed to uphold certain standards including but not limited to this Student Contract. Your MT reserves the right to employ (only) an approved PSC MT substitute to teach any, or all, of the entire course including classes, and tutoring sessions at any time without notice.
The Directors may be contacted at: Pilates Sports Center International Inc. Corp Headquarters: 818-231-6777 or Studio Headquarters 16430 Ventura Blvd Suite 108, Encino, CA 91436 or 818 788 8112. Email & Web: info@PilatesSportsCenter.com www.PilatesSportsCenter.com
Course Dates: Each MT shall have course dates posted on the Studio’s website and provide it in writing. MT agrees to adhere to the posted schedule barring any extreme circumstances requiring cancellation or postponement of the course.
To locate the posted dates of any location, Student may find them as a downloadable form on www.PilatesSportsCenter.com under Teacher Training. PSC will make every effort to maintain accurate information and will clearly post any updated dates.
Work Study: No PSC Affiliate, Instructor, MT, Host Studio, its employees or partners may “hire” any student of the PSC Program to train clients for compensation in any form, or in lieu of requirements for a diploma as outlined in this Contract. PSC does not permit any trade, work release or barter for tuition.
Physical Participation: Please notify PSC of all medical conditions or disabilities and changes that occur during the course. You are expected to participate in all activities unless a physical condition prevents it. The student acknowledges that he/she is in excellent mental and physical health before entering this program and participates in the program at his/her own risk. Please inform PSC if you have any learning disabilities or challenges so we may assist you.
Tardiness: Please arrive prior to class start time, tardiness disrupts the class and interferes with your learning.
Tutoring: Tutoring with a PSC Master Teacher only is $90 per hour for private instruction using the course materials to review, quiz, mock test, etc. This expense may be shared with another student(s). Tutoring is considered an outside class activity and is not covered by your tuition. Late cancellation (less than 24 hours’ notice) on any Tutoring session is charged at the full tutoring rate or any fraction thereof if time was to be shared with other student(s).
Etiquette: Attend fully to the MT(s) and refrain from conversations or activities that are not pertinent to the instruction. Cell phones should be silenced at all times during class. Please be respectful of staff, clients and others in the Studio.
Phone conversations / texting should be taken outside and may be considered missed class time. Eating is not allowed in Studio at any time. (An area will be provided for you, ask your MT). Please respect MT's breaks; this time is needed for rejuvenation. Please dress appropriately, no shoes in the studio or on equipment. Personal items should be stowed. Socks are required to work on machines. Arrive perfume and fragrance free. Do not attend class if you are sick. All COVID 19 protocols will be followed as determined by the local mandates in your course location. PSC reserves the right to terminate any student from the Course for misconduct and/or any other unprofessional behavior. (Misconduct is defined as violent behavior, alcohol or drug use, sexual misconduct, verbal or physical abuse, intentional property damage or theft.) If a student is terminated for misconduct, there will be no refund of any tuition.
Questions and Problems: All questions are valued. Please notify MT or PSC Directors if questions are not being answered to satisfaction. MT may ask questions to be held until after class, but we are committed to your learning and may address problems individually so as not to hold back other students. MT's and the Directors are available by phone, email, and are here to help you!
Testing & Diploma: The Final Exam is an optional online exam for $50 to receive a diploma (or CEC credits for a distance learning program). A non-passing grade on the Final Exam will require a re-test at a later date. Completion of course does not automatically result in the award of a diploma, employment, or rental privileges at PSC or the Host Studio. Replacement diplomas will be provided at a fee of $20.00 (lost, address or name change, etc.) If you change your address, name or how you wish your name to appear on your diploma and do not notify PSC after your application has been made, you are liable for the change fee from what you stated on your original application or at the time of your final exam. Any tampering with or falsification of a PSC diploma is trademark infringement against Pilates Sports Center and will be grounds for revocation of all diploma status with “PSC.” An Ethics Violation Report to the appropriate Pilates agency (PMA and/or any other) and possible legal action may be taken.
Requirements for Diploma:
Diploma issued upon completing all course requirements including, but not limited to:
· 10 hours of coursework with an attendance of 90% or more.
· Passing scores on the final exam.
The Manual: A photographic and detailed manual has been created for the PSC Program. Please write your name and phone or email in the manual you are given. One manual is included in the cost of the Program. A manual will be issued when payment has been made, a deposit does not entitle a student to a manual. Manuals are given on day (1) one of a course, not prior to. Only graduates of the Program can purchase replacement manuals. If your manual is lost or stolen, you will be responsible for the replacement cost of the manual. PSC has gone to great lengths to provide you with the most comprehensive manual available. The student specifically acknowledges that he/she shall not cause or permit the manual to be sold, traded, copied, duplicated, photographed, scanned, entered into any form of electrical or mechanical memory bank of any kind or replicated in any form or fashion. This includes Xeroxing the manual to make flash cards or study materials, to reduce or expand its size or for any other reason. He/she further acknowledges that a violation of this provision will cause PSC immediate and irreparable harm for which the financial damages to PSC may be difficult or impossible to calculate, either in the present or future, and that such a violation shall constitute a substantial and material violation of law. The manual and/or all parts thereof, have either been copyrighted nationally and/or internationally by PSC. The student acknowledges these manuals and the right to reproduce and disseminate them are exclusively owned by PSC. Each student agrees that he/she will permit no act, either of commission or omission, which would in any way interfere with or abrogate PSC’s copyright. All legal rights are expressly reserved.
Altering the Program: No PSC MT has the authority to alter any part of this Student Contract either orally, in writing or in practice, without express written permission from the Program Directors of PSC, including, tuition, requirements, course content, the Manual either by duplication, addition or omission or the course schedule. No PSC MT shall unreasonably withhold any part of the Program or Diploma from the Student. Student has the right to file a grievance as outlined below if this Contract is not upheld by the MT.
Student Grievance and Non-Discrimination Policy: PSC is committed to a policy against legally impermissible, arbitrary, or unreasonable discriminatory practices. All PSC personnel including the Directors, Master Teachers/Instructors, staff, and students are governed by this policy of nondiscrimination. Pilates Sports Center Teacher Training Program (the “Program”), in accordance with applicable federal and state law and PSC policy, prohibits discrimination, including harassment, on the basis of race, national origin, color, creed, religion, sex, age, disability, gender identity, gender expression, or sexual orientation, medical condition (cancer-related), ancestry, marital status, citizenship, or status as a veteran or special disabled veteran.
I. Purpose and Scope
A. The purpose of this procedure is to provide PSC students an opportunity to resolve complaints alleging discrimination based upon any of the above listed grounds. This procedure is also available for the resolution of complaints alleging inappropriate application to a student of any other rules or policies of the PSC Program. It is the intent of this procedure that student complaints should be resolved, if at all possible, in the PSC Program Host Pilates Studio (“Studio”) where they arise.
A. Director or “Instructor”: The person or persons designated to receive, investigate, mediate, and resolve complaints brought under this procedure.
B. Student: An individual who (a) is enrolled in or registered in the Program; (b) has completed the immediately preceding term and is eligible for re-enrollment, including the recess periods between academic terms; or (c) is on approved Leave of Absence status.
C. Respondent: The person designated to answer or respond to the complaint. Generally, the respondent would be the head of the Studio in which the violation allegedly occurred.
D. Notification: Notification takes place two days after the date of posting of any document in the United States mail, properly addressed. Written communications to a complainant are properly addressed when sent to the address given in the complaint or the last address given since the filing of the complaint.
E. Time: All time periods referred to in this procedure refer to calendar days.
III. Studio Level Resolution Procedures
A. Informal Process: Before filing a grievance under this Policy, a student should attempt to resolve the matter informally with the person alleged to have committed the violation, or with the head of the Studio in which the alleged violation occurred, or both of them. Attempts to resolve the matter informally should be completed within two (2) days from the time at which the student knew or could reasonably be expected to have known of the action being grieved.
IV. Formal Resolution Procedures
A. Filing: If the student is not satisfied with the outcome of the studio level resolution, the student may file a formal student grievance with PSC Directors within five (5) days of notice of the outcome of the studio level process. Student grievances must be in writing and signed by the student. Grievances must contain the student's address and phone number to the extent available, a detailed statement of the specific action being grieved, the approximate date when the action took place, the resulting injury or harm, the specific policy, or rule alleged to have been violated (if known), a description of the evidence supporting the grievance, whether informal procedures were available and completed, and the remedy or relief requested. It is the responsibility of the complainant to update the PSC Director or “Instructor” as to the appropriate address to use throughout the grievance process.
B. Initial Review: Upon receipt of a formal student grievance, the Directors of PSC, shall promptly review the grievance and make an initial determination regarding whether the grievance is complete, timely, within the jurisdiction of the Student Grievance Procedure, and alleges facts, which if true, would constitute a violation of PSC policy. The Directors shall complete initial review of the grievance and notify the complainant of the determination in writing within five (5) days of the receipt of the complaint. If the Directors determine that the grievance is incomplete, the student will have two (2) days from the date of the written notice to make the grievance complete. If the student fails to make the grievance complete, the grievance will be dismissed. If the Directors determine that the grievance is untimely, outside the jurisdiction, or factually insufficient, the grievance will be dismissed. The Directors may investigate some issues and dismiss others pursuant to this review process. If a complaint is dismissed, the Directors will provide the student with a written explanation of the basis for the dismissal.
C. Investigation Process: The Investigation Process shall remain confidential. The PSC Directors will commence the investigation by contacting the “Instructor” of the Program and any other parties. The Director may seek to mediate a resolution or negotiate an administrative settlement of the grievance at any time during the course of the investigation. If the Director believes Mediation to be the best resolution, the Student agrees to participate, if the alleged accused party is a Student or PSC Staff. If a resolution satisfactory to both the grievant and the respondent is reached, the Director will notify both parties of the voluntary resolution in writing and the grievance will be dismissed.
V. Disciplinary Procedures: All matters of discipline against an “Instructor” shall be confidential, and the Student shall only be notified that discipline has been imposed. Discipline is a matter of Employee/Employer relations. The purpose of this Grievance Policy is to remedy the harm done to the grievant and not to impose punitive sanctions on “Instructor” or other students. However, in some cases, the proposed corrective action may include a recommendation for disciplinary action to be taken against a “Instructor” or student. Any disciplinary actions arising from the subject matter of such complaints shall be in accordance with established policies of PSC including, but not limited to:
The Student Contract - This contains PSC guidelines on student conduct and student disciplinary procedures
Master Teacher Agreement - This contains PSC policy on Pilates Sports Center Code of Conduct
Sexual Harassment Policy: Sexual Harassment is defined as unwelcome verbal, visual, or physical conduct of a sexual nature that is severe or pervasive and affects working conditions or creates a hostile work environment.
• Verbal or Written - Comments about clothing, personal behavior, or a person's body; sexual or sex based jokes; requesting sexual favors or repeatedly asking a person out; sexual innuendoes; telling rumors about a person's personal or sexual life; threatening a person.
• Physical Assault - impeding or blocking movement; inappropriate touching of a person or a person's clothing; kissing, hugging, patting, stroking.
• Non-verbal - Looking up and down a person's body; derogatory gestures or facial expressions of a sexual nature; following a person
• Visual - Posters, drawings, pictures, screensavers or emails of a sexual nature
Procedure: Any student who feels they have been subject to sexual harassment should take the following actions:
• Speak directly to the source of the discrimination.
• If this is not a reasonable option, or if such an option does not remedy the situation, speak with your “Instructor” or Studio owner.
• If this is not a reasonable option, or if such an option does not remedy the situation, speak with the PSC Directors.
• If this is not a reasonable option, or if such an option does not remedy the situation, document all relevant facts and send documentation to: Pilates Sports Center International, Inc.
I have read and understand the above procedures and commit to following the steps delineated if I feel I have been made a victim of sexual harassment. Students who are found to have sexually harassed or knowingly filed a false complaint of sexual harassment against another employee, student, or MT shall be subject to disciplinary action, including termination and dismissal from Program with no refund or diploma. The student may cancel this contract at any time prior to midnight of the third (3) business day after signing this contract.
Mailing Address: Pilates Sports Center International Inc. 16430 Ventura Blvd Suite 108, Encino, CA 91436 / 818-231-6777 info@PilatesSportsCenter.com www.PilatesSportsCenter.com
Student can also fill out this form (found on the PSC website Teacher Training page) to describe your case. Once you submit the form, a Director will contact you. All information you provide will remain confidential.
Release of Liability: In consideration of being allowed to participate in any way in any Pilates Sports Center Training Program, related events, and activities (the “Program”) conducted at Pilates Sports Center, Inc. (the “Studio”), the undersigned acknowledges and agrees as follows:
I understand that there are inherent risks of bodily injury, permanent paralysis, death, and property damage and loss, involved in participating in the Program, including, but not limited to, risks relating to the use of Pilates and other exercise equipment, use of the Studio facilities in which the Program is held, and training and instruction by Studio employees and contractors. While particular rules, equipment, and personal discipline may reduce this risk, the risk of serious injury does exist. I knowingly and freely assume all such risks relating to my participation in the Program, both known and unknown, and expressly agree to assume full responsibility for all bodily injury, death, property damage, and theft or loss of personal property, that might result, no matter what the cause, including the ordinary negligence of the Studio, its employees, agents, or contractors.
I am voluntarily participating in this Program and willingly agree to comply with the stated and customary terms and conditions for participation. If, however I observe any unusual significant hazard during my presence or participation, I will remove myself from participation and immediately bring such to the attention of the Studio management.
I represent that I am and adult over 18 years old, in good mental and physical condition and have no disabilities, diseases, illnesses, or other conditions that could prevent me from exercising or participating in this college level Program.
On behalf of myself, my heirs, assigns, personal representatives and next of kin, I hereby waive, release and hold harmless Pilates Sports Center International, Inc., and each of their respective affiliates, subsidiaries, parent companies, officers, directors, owners, contractors, agents and/or employees, and if applicable, owners and lessors of the premises used to conduct the Program (collectively, the “Releasees”), from any claims, demands or actions, including those for personal injury, disability, property damage or death, liabilities or losses suffered by me while participating in the Program or using the Studio premises, whether arising from the ordinary negligence of the Releasees or otherwise, to the fullest extent permitted by law.
I HAVE READ THIS RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT. I FULLY UNDERSTAND ITS TERMS, UNDERSTAND THAT I HAVE GIVEN UP SUBSTANTIAL RIGHTS BY SIGNING IT, AND SIGN IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT.
Student: Keep this Contract for your records and to answer future questions
I have read, understand, and agree to the terms of the PSC Student Contract and Policies
(If Student is under 18 years of age the undersigned Parent or Guardian agrees to the above Terms of the Student Contract and Policies. A Minor Release Form Must Also Be Used - please contact your Master Teacher).