I understand that MEMC Fitness operates on a scheduled hourly appointment basis for private training sessions. Therefore, when canceling an appointment, I am required to provide MORE than 24-hour notice, for which no additional levy shall be incurred. However, if I cancel a session LESS than 24 hours before the scheduled time, I shall be charged in full for that training session. I understand that I’m entitled to a one-time cancellation fee waiver, whereby I can cancel a session in less than 24-hours, at no additional charge.
However, if the scheduled appointment is requested to be moved to a different time within that same week (if available), no additional charges will be added to my invoice for the missed session. Moreover, in the event of an emergency, I will be waived of the cost with no penalty.