Our veterinarians do not work on a commission basis.
Cancellation Policy:
Appointments are non-cancellable if within 48 hours. Cancellations/reschedules need 48+ hours’ notice via phone to avoid fees ($75 regular, $750 surgeries).
For help, seniors/disabled can skip the form but must e-transfer payment and arrive 20 mins early. Non-payments may be reported to credit bureaus. Ask us about veterinary loan options if needed.
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No guarantees:
We provide treatment according meeting or exceeding standards of care but, as in human medicine, no guarantees can be made regarding the outcome.
Behavior:
Any incidence of client aggression, being rude, harassment of any type, yelling or bullying may be shared with previous and subsequent veterinary clinics as necessary for safety.
Non-Refundable:As with most vet clinics, any consultations, medications, diagnostics,treatments or other items are not refundable.
Terminating Files:SKVH reserves the right to close a client's or patient's files at any time.
Vaccine / Wellness / Pre-surgery check: (No medical issues are covered in this exam, only a basic exam to verify your pet is healthy for vaccines. Please select 'Medical Issues' if you'd like the vet to go over any issues / concerns. UNFORTUNATELY, WE CANNOT ADD MEDICAL ISSUES IN THIS EXAM. Please select carefully.
Sorry, you cannot fill this form out unless you receive a 'Tentative Date & Time" for your appointment. Please text us at 343-463-8787 asap. You should receive a quick response during our working hours.