Damaged Parcel Carrier Claim Form

Damaged Parcel Carrier Claim Form

In order to initiate the claim process, please provide the following information:
Distribution Management Order #
Customer PO #
Recipient Name*

First NameLast Name
Recipient Phone Number*
Claimant Email Address*

In the event of a damage claim, carriers require specific images to be provided in order to initiate the claim process. Please capture and upload the following images.

Click here for more information regarding claim terms & conditions.
Image #1 – Photo of damage item(s) (upload)

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Image #2 – Photos displaying the top and sides of the package (upload)

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Image # 3. Photo of the SHIPPING LABEL with tracking number (please zoom in enough to read the tracking number) (upload)

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Image #4. Photo showing the damaged merchandise, inside the original carton, including all of the original packaging material. (upload)

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Image #5. Photo of the shipping carton manufacturer’s certificate (BMC - circular stamp typically located on the underside of the shipping carton.) (upload)

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Should be Empty:

Parcel Damage/Fallout Claim