Freight Carrier Claim Form

Freight Carrier Claim Form

In order to initiate the claim process, please provide the following information:
Distribution Management Order #
Customer PO #
Recipient Name*

First NameLast Name
Recipient Phone Number*
Claimant Email Address*

In the event of a damage claim, carriers require the delivery Proof of Delivery (POD) to be signed for as “damaged.” Failure to properly denote said damage at receipt on POD eliminates claim ability. Additionally, specific images are required in order to initiate the claim process. Please capture and upload the following images.

Click here for more information regarding claim terms & conditions.
Image #1 – Photo of damage item(s) (upload)

Cancelof
Image #2 – Photos displaying the damage sustained to the pallet (upload)

Cancelof
Image # 3 – Photo of the SHIPPING LABEL with tracking number (please zoom in enough to read the tracking number) (upload)

Cancelof
Image #4 – Signed copy of delivery POD indicating damage/loss (upload)

Cancelof
Should be Empty:

Parcel Damage/Fallout Claim