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- 2. Staff respected my background (i.e., gender, race, culture, ethnicity, sexual orientation, disability, etc.).
- 3. I was the one deciding what services I wanted and received (the agency did not make me utilize certain services or tell me what to do).
- 4. Staff informed me about Victims'/Clients' Rights
- 5. Staff protected my safety and confidentiality.
- 6. The facilities were welcoming and accommodated my needs (i.e., I was able to get around the building easily).
- 7. Because of the services I received, I know more about the options and choices available to me.
- 8. I would seek services again from the same agency.
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