Work Health Safety and Electrical Safety Issues
The safety of workers and customers is a priority concern under the ESS. Energy Conservation relies on our representative suppliers and installers to keep up to date with and comply with the requirements of relevant legislation and rules including:
- Work Health and Safety Regulation 2017 (NSW),
- Australian/New Zealand Wiring Rules 3000:2018,
- Gas and Electrical (Consumer Safety) Act 2017 (NSW)
Any worksite accidents, product failures or customer complaints relating to ESS projects should be reported to the ACP.
Nomination of the Energy Saver
The Original Energy Saver (i.e. the purchaser of the End-User Equipment who will save energy from the proposed upgrade) must nominate Energy Conservation as their ACP using the correct Nomination Form. Nominations forms must be dated on the day that they are signed. It is essential that the Nomination form is lodged with the ACP or their representative prior to completion of the equipment upgrade.
An Original Energy Saver cannot nominate more than one party to create ESCs for the same project. If a Nomination Form for the same equipment upgrade was signed previously, this should be clearly stated on any subsequent Nomination Form with a note on the reasons why and the current status of the relationship with the previous nominees.
Recycling Requirements
A condition of the Energy Savings Scheme is that equipment removed during an upgrade must not be re-used and that, if the upgrade site is located within a Metropolitan Levy Area, lighting equipment containing mercury must be recycled in accordance with the recycling requirements of a recycling program such as ‘Fluorocycle’ or equivalent. Any refrigerants disposed of in the course of the upgrade must be recycled and evidence of the recycling must be obtained.
Audit of ACP
Mandatory third-party auditing of ACPs by a member of IPART’s Audit Services Panel is conducted to ensure the validity of energy savings certificates.
The Auditor will:
- Ensure that all required documents have been supplied.
- Check the validity and accuracy of documents supplied by the customer, installer and ACP
- Verify the calculations carried out by ACP to create ESCs.
- Conduct site inspections of a sample of energy savings project sites.
- Contact a selection of Original Energy Savers and ask them to confirm payments
If an auditor finds that any records are false, incomplete or inaccurate, the ACP forfeits the invalid certificates, which may involve substantial expense for all parties involved. Invalid or fraudulent ESC creation can also lead to restrictions in the ACPs accreditation, penalties or loss of accreditation.
For example:
- One ACP forfeited over 40,000 ESCs with a value over $800,000 and paid a fine of $20,000 because the Original Energy Savers did not meet the $5 co-payment rule.
- Another ACP forfeited over 1200 ESCs with a value over $25,000 and paid a fine of $20,000 because of concerns that the Original Energy Saver had not properly nominated the ACP prior to the completion of the energy savings project.
The ACP bears a substantial financial risk in the creation of certificates and this risk is tested with every audit. Accurate and reliable records are essential in protecting our integrity and keeping our accreditation.
Customer Service
In presenting the Energy Savings Scheme to customers, Energy Conservation requires its partners and representatives to:
- Explain that they are acting as a representative of Energy Conservation for purposes of delivering the ESS to the Original Energy Saver.
- Accurately explain the Scheme to the Original Energy Saver. Energy Conservation can assist you with this by supplying brochures, fact sheets and by discussing the ESS directly with your customers.
- Fully explain the contents of the Nomination Form to the Original Energy Saver or their authorised representative before obtaining that person’s signature
- Provide details of the make, model and electrical characteristics of the End-User equipment being sold or installed
- Explain and demonstrate the End-User Equipment features, installation work and process of installation to the Original Energy Saver.
- Notify the ACP of any complaints or warranty issues associated with the implementation of the RESA. Under the Scheme Rules, such issues must be recorded in our register including whether these issues have been resolved and how they were resolved.