Author Advisor—SUMMARY

TEACH Services Author Advisor (AA) will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with future changes that authors may request in an accurate and efficient manner. The best AAs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. As an AA, you can put yourself in the customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and AAs should always be looking to improve a relationship with an author with every contact. Problem-solving comes naturally to AAs. They are confident in determining what the author wants and balancing the author’s needs. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

As we are a Seventh-day Adventist organization, candidates for this position need to have an understanding of Adventist beliefs.

Responsibilities:

• Work with an average of up to five prescheduled appointments daily
• Create publishing estimates from evaluation reports of the author’s manuscript
• Help educate authors during the publishing process if questions arise
• Coordinate advertising in the RMM (Resource Ministry Magazine) with an outreach of about 185.000 Adventists
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle author concerns in an appropriate and timely manner— follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Must follow dress code for meeting and greeting the public
• Follow communication procedures, guidelines, and policies
• Go the extra mile to engage customers

 

Skills:

• Microsoft Excel proficient
• Adobe Acrobat
• Customer management software such as BigContacts
• Trello management of projects, workflow, and task tracking
• Strong phone contact handling skills and active listening/writing abilities
• Familiarity with CRM systems and practices,
  customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma

 

Benefits:

• Paid vacation time (for full-time employees)
• 3-day weekends
• Flexible hours
• Training available
• Base pay plus performance results
• With possible remote working

 

Particulars:

This can be a part-time position. However, this job opportunity may be combined with other TEACH Services opportunities to gain full-time equivalency.

Work Hours:

Up to 20-40 hours per week in office first three months minimum.

Office Time:

Monday through Thursday
Flexible within the hours of 7:30 am to 6:30 pm

This position is located at:

140 Industry Ln
Calhoun, GA 30701

 

Bookeeper/Inventory Manager—SUMMARY

All bookkeeping duties for a small / multi-company business. Clerical and data entry as necessary. Proficiency with QuickBooks Online and standard accounting practices required. This position is responsible for accounts receivable, general ledger, month-end closing, bank statement reconciliation, banking, vender/author customer service, purchasing reconciliation, making travel arrangements, and other admin tasks as needed. Must be a self-starter and able to work with minimum supervision. Exceptional communication, phone, and organizational skills are a must. Successful candidate must be able to handle multiple duties and be familiar with small company operations. Compile all accounting in QuickBooks Online in preparation for year-end submission to CPA. Applicant must have a minimum of 3 years experience, 5 + years preferred as bookkeeper. Must have verifiable references.

Responsibilities:

• Process after-the-fact bookkeeping
• Credit Card and Bank reconciliations
• Monitor accounts payable and receivable
• Inventory Management
• Auditing of accounts
• Enter data, maintain records, and report financial problems to accountant
• Compile payroll and submit to payroll company
• Help educate authors on royalties when they request or have questions
• Keep records of customer interactions, process and record customer interactions, and file documents
• Follow communication procedures, guidelines and policies
• Read, write, speak, and understand the English language
• Perform other duties as assigned

 

Skills:

• Proficient with QuickBooks and Windows based software (Microsoft Office)
• Adobe Acrobat proficient
• Customer management software such as BigContacts
• Trello management of projects, workflow, and task tracking
• Organized and detail-oriented, ability to prioritize
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Professional attitude, demeanor, and appearance
• High school diploma

 

Benefits:

• Paid vacation time (for full-time equilvalent)
• 3-day weekends
• Flexible hours
• Training available

 

Particulars:

This is a part-time, however, this job opportunity may be combined with other TEACH Services job opportunities to gain full-time equivalentancy.

Work Hours:

From 22-28 hours per week in office

Office Time:

Monday through Thursday
Flexable within 7 am to 7 pm

This position is located at:

140 Industry Ln
Calhoun, GA 30701

 

 

Editing Manager

Summary

Responsible for working with authors in preparing their manuscripts for editing, liaising between the author and lead editor, sending the author Edit-DRAFTS and Edit-FILNAL PROOFS and working with both the author and editor to make any updates and corrections. This requires a review of work before sending it to the author for approval, reviewing all instructions from the author, and making clear all requests or changes back to the editor.

Responsible for managing and coordinating a team of editors with various edit job assignments and working with them to complete the edit portion of production in a timely manner. This requires checking any jobs for editing accuracy and working with the editors if any issues arise. The editing manager will also ensure that all editing steps are completed and that each department has ready any text documents needed by marketing, design, or cover.

As we are a Seventh-day Adventist organization, candidates for this position must understand Adventist beliefs.

 

RESPONSIBILITIES

• Prepare manuscripts for editing
• Correspond with the author regularly
• Document management of all files relating to the job during the editing phase
• Manage job assignments and follow up with the team of editors
• Handle author/editor concerns in an appropriate and timely manner—follow up to ensure resolution
• Follow communication procedures, guidelines, and policies
• Keep records of author and editor interactions
• Check completed edit jobs for accuracy and proper format before sending them to the design team.

 

SKILLS

• Microsoft Word proficient
• Adobe Acrobat proficient
• Microsoft Excel proficient
• Trello management of projects and workflow
• Familiarity with customer management software such as BigContacts
• Strong writing abilities
• Detail oriented
• Ability to multitask, prioritize, and manage time effectively

 

BENEFITS

• Flexible hours
• Three-day weekends (closed Fridays)
• Paid time off (if full-time)
• Training available

 

EDUCATION

• High school diploma required; College education preferred

 

WORK HOURS

In-person, up to 40 hours a week

Office hours are Flexible between Monday through Thursday, 7:30 am to 6:30 pm.

 

 

Product Development

SUMMARY

The Product Development position works together with our Marketing Director. Marketing promotes our product line to single buyers in small quantities, while Product Development promotes larger quantities to stores, organizations, and corporations. 

This position is responsible for managing specific product evaluations for promotions, acquiring new clients with RMM (Resource Ministry Magazine), updating communications, managing projects, and maintaining relevant sales data and metrics. This position provides an excellent opportunity for a motivated individual interested in a retail media career.

As we are a Seventh-day Adventist organization, candidates for this position must understand Adventist beliefs.

 

Responsibilities:

• Responsible for the day-to-day operations
• Motivated, mature, and professional work attitude.
• Must follow dress code for meeting and greeting the public
• Must have good communication and interpersonal skills and must be able to work in a close team environment
• Ability to apply knowledge to carry out detailed written or verbal instructions.
• Keeping work areas clean and orderly.
• Develops, recommends, and implements approved enhancements to processes, systems, customer service levels, operational efficiency, accuracy of methods, and productivity standards.
• Performs other duties as may be assigned by the Manager
• Reporting of monthly activities and goals

 

Skills:

• Proficient Knowledge of Word, Excel, and Windows. Able to learn and use in-house software applications
• Trello management of projects, workflow, and task tracking
• Strong writing and marketing analytics techniques to gather important data (social media, web analytics, rankings, etc.)
• Familiarity with CRM systems like BigContacts
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma

 

Benefits:

• Paid time off (for full-time equivalent)
• 3-day weekends
• Flexible between 7 am to 7 pm
• Training available
• Combine Jobs to create full-time equivalent
• Base pay plus performance results
• With possible remote working

 

Particulars:

This is a part-time position. However, this job opportunity may be combined with other TEACH Services opportunities to gain full-time equivalency.

Job Type: 

At least 20 hours per week in the office for the first three months.

Office Time:

Monday through Thursday
7:30 am to 6:30 pm

This position is located at:

140 Industry Ln
Calhoun, GA 30701

Marketing Manager—SUMMARY

The Marketing Manager position works together with our Product Development Manager. Marketing promotes our product line to single buyers in small quantities, while Product Development promotes larger quantities to stores, organizations, and corporations.

This position is responsible for working with Authors in creating a set of standard marketing statements for the promotion of books via BCM (Back Cover Materials), Biographies of Authors,  Marketing materials (posters, flyers, and announcements for churches), Listings and approvals for titles in RMM (Resource Ministry Magazine), updating communications, managing projects, and maintaining relevant sales data and metrics. This position provides an excellent opportunity for a motivated individual interested in a retail media career.

As we are a Seventh-day Adventist organization, candidates for this position must understand Adventist beliefs.

 

Responsibilities:

• Responsible for the day-to-day operations.
• Motivated, mature, and professional work attitude.
• Must follow dress code for meeting and greeting the public when working in office.
• Must have good communication and interpersonal skills and must be able to work in a close team environment.
• Ability to apply knowledge to carry out detailed written or verbal instructions.
• Assist in keeping work areas clean and orderly when working in an office.
• Develops, recommends, and implements approved enhancements to processes, systems, customer service levels, operational efficiency, accuracy of methods, and productivity standards.
• Performs other duties as may be assigned by the Manager.
• Reporting of monthly activities and goals.

 

Skills:

• Proficient Knowledge of Word, Excel, and Windows. Able to learn and use in-house software applications.
• Trello management of projects, workflow, and task tracking.
• Strong writing and marketing analytics techniques to gather important data (social media, web analytics, rankings, etc.).
• Familiarity with CRM systems like BigContacts.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma.

 

Benefits:

• Paid time off (for full-time equivalent)
• 3-day weekends
• Flexible between 7 am to 7 pm
• Training available
• Combine Jobs to create full-time equivalent

 

Particulars:

This is a part-time position. However, this job opportunity may be combined with other TEACH Services opportunities to gain full-time equivalency.

Job Type: 

Up to 20 hours per week in the office OR out

Office Time:

Monday through Thursday
7:30 am to 6:30 pm

This position is located at:

140 Industry Ln
Calhoun, GA 30701

Social Media Content Creator—SUMMARY

We are looking for an experienced Social Media Content Creator who will develop and execute a creative, solid content strategy to drive engagement across social media channels including, but not limited to, Instagram, Facebook, Pinterest, and Twitter. Have working knowledge and passion for a diverse audience (insights, trends, cultures). Execute social media campaigns that reach and engage the target audience.

As we are a Seventh-day Adventist organization, candidates for this position must understand Adventist beliefs.

Responsibilities:

• Develop content for our various departments, including publishing, used books, RMM (Resource Ministry Magazine), mailing list rentals, and Corner Market/Bookstore.
• Upload content to social media sites and work to engage customers and brand followers.
• Capturing images/video to create bite-sized content
• Design assets and make short video content using text, audio
• Strong visuals to enhance social presence
• Write creative content aimed at our target audience
• Manage overall content strategy, create monthly content calendars, and deploy content
• Reporting of weekly goals and completion
• Follow communication procedures, guidelines, and policies

 

Skills:

• Experience in basic design and video editing to create content
• Proficient in Adobe Photoshop, Adobe Illustrator, Acrobat, or similar
• Trello management of projects, workflow, and task tracking
• Strong writing and marketing analytics techniques to gather important data (social media, web analytics, rankings, etc.)
• Familiarity with CRM systems like BigContacts
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Photography skills are a plus
• High school diploma

 

Benefits:

• Paid time off (for full-time equivalent)
• 3-day weekends
• Flexible time
• Training available
• Combine Jobs to create full-time equivalent

 

Particulars:

This is a part-time position. However, this job opportunity may be combined with other TEACH Services opportunities to gain full-time equivalency.

Work Hours: 

Up to 8 hours per week in office

Office Time:

Monday through Thursday
7:30 am to 6:30 pm

This position is located at:

140 Industry Ln
Calhoun, GA 30701

Summer Work Program—SUMMARY

Summer help may be open for GCA students looking for work at TEACH Services and Corner Market.

Responsibilities:

Work with the various TEACH Services departments, helping where needed. Including sorting, stocking, unloading trucks, filing, and cleaning. Some work in online database updating and entry and outside work in landscaping.
 

Skills:

We will train interns as needed
 

Benefits:

4-day work week with 3-day weekends off

Particulars:

This is a part-time position for summer help as needed.

Work Hours: 

Up to 32 hours per week in office

Office Time:

Monday through Thursday
7:30 am to 6:30 pm

This position is located at:

140 Industry Ln
Calhoun, GA 30701

SAU Summer Practicum/Internships—SUMMARY

The Southern Adventist University English Department approves summer Practicum/Internships for students who wish to become familiar with the publishing industry. 

These Practicum/Internships are unpaid positions, and please note that there should be no expectation of payment.

The Department of English may offer credits for the Practicum/Internships awarded depending on length and complexity–check with them for details.

Responsibilities:
Work with TEACH Services various departments; interns will become acquainted with multiple activities that may include some or all of the following: 

Acquisitions Department

  MSS Evaluations
     Flagging content (theology, lifestyle, diet, etc.)
     Counting graphics/footnotes/1ref’s
     Writing eMail responses from authors
     MSS files combining and converting (PDF to Word, etc.)
     Building webpages (updating content appropriately)
     Writing and ordering Video Trailers
     Audiobooks review/select content readers
     Scanning MSS for editing

Editing Department

  MSS prep for editors (removing double spacing/lines, etc.)
     In-house edits (poetry/children/Grammarly)
     Creating 1refs (redirect links)
     Quality Control (review author/editor questions/content)
     Record and update Author Alterations
     Art/Graphic interactions with written directions
     Permissions (check for correct permissions)
     Research/Fact Checks/Citations
     Picture selections
     Plagiarism/Source Review
     File comparison and review
     Review Draft Editor and Primary Editor’s work
     Inserting notations for pictures/graphics

Production Department

     Quality/review instruction control
     Scanning books/manuscripts

Cover Department

     Cover picks selections placed on 8-up panels
     Cover designer review/approvals

Marketing Department

     BCC on reprints (short/medium/full book summary)
     Audio Radio Spots (one-minute spots)

 

Skills:
We will train interns as needed.

 

Benefits:
4-day work week with 3-day weekends off

 

Particulars:
Summer Work Hours:

  Up to 32 hours per week in the office

Office Time:

  Monday through Thursday
  7:30 am to 6:30 pm

This position is located at:

  140 Industry Ln
  Calhoun, GA 30701