ciele athletics - contact form

choose a topic
general comment or question
we would love to hear from you! feel free to share comments, questions, or feedback about your experience.
product information (style, colour, size, care)
we are here to help you choose the right style, colour, size, or answer any questions relating our products.
payment (gift cards, payment issues)
having issues or would like any additonal information about payments in our online store? please submit your questions or comments below.
shipping
our FAQ page contains useful information and quick fixes relating to order processing, shipping methods, and customs & duty fees. if you have any additional questions or comments about shipping, please reach out below.
cancellation request
hit submit too fast? reach out to us as soon as possible for assistance.
warranty
having an issue with your ciele athletics™ item? reach out to see how the million miles guarantee applies. if you originally purchased from a retailer, please reach out to your point of purchase for assistance.

for more information on our million miles guarantee, consult our FAQ.
return support
we now offer self-service returns. if you don't need us, access our return portal to start a return or exchange at returns-ca.cieleathletics.com.

if you'd like assistance with your return or with choosing the right style, colour, or size, please submit your questions below.
name*

first namelast name
email*
phone number*

area codephone number
where are you located?*
subject*
message*
order number*
find your order number on your order confirmation in your inbox
reason for return or exchange*
product(s)*
please describe in detail the issue(s) with your item*
please provide a reason for the cancellation*
how can we help?*
message (optional)
please upload photo(s) detailing the issue to help us determine best course of action*

file types : jpg, jpeg, png
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include any photos that might help us quickly understand issues you had with your original order

file types : jpg, jpeg, png
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Should be Empty:

general comment or question

product information (style, colour, size, care)

payment (gift cards, payment issues)

shipping

cancellation request

warranty

return support