Thank you for your interest in becoming a Fruitcake Media customer. Should you need any assistance please don't hesitate to phone us on 01625724284
If you are ready to proceed, here is a quick recap of what you are signing up to:
Who are we
We are a family run web design firm based in Macclesfield, Cheshire
Examples of our work
You can see a range of live websites we have built by clicking here
Our unique, pay monthly, business model
We don't charge hundreds or in some cases, thousands of pounds for website design as we believe a website isn't a 'one-transaction' purchase. The web is constantly developing and the back-end of our own web platform needs constant maintenance and upgrading. This is why we've adopted this model.
No more surprise invoices
There are lots of ‘bits’ needed to get a website online e.g. design, build, support, maintenance, security certificates, domain names and hosting etc. so instead of you receiving multiple surprise invoices throughout the year, our model packages all these bits together for a single monthly fee. This way, your online presence is hassle-free and you can focus on growing your business. A good way of thinking of our business model is to think of it as a mobile phone contract. Whilst the site is live, your monthly fee covers these various on-going costs.
What do you need from me to start?
The initial website design is based on the information you provide through an online form we send you.
Text - Please provide as much text as you can on the form and our content writers will jazz this up and make it sound good for you. Please note, as part of the offer, there will be no charge for content writing. We usually charge £15+VAT a page. Please ignore this. You will not be charged for content writing.
Photos - We can assist with stock photos if you are happy to use generic images, but in most cases, you will want to provide images of your products, services and office location etc.
How do I make changes to my site once you've designed it?
We will assist with small tweaks e.g. an annual offer around Christmas time or tweaking colours should your branding change over the course of your contract, however, there aren't enough hours in the day to add products, news, and new images for every customer. Therefore, we train our customers on using our own, easy-to-use content manager. Most importantly, we remain on hand to support you when making these changes. You will always speak directly to the person who built your site and it goes without saying that there are No Call Centres with annoying hold music!
What's not included
It's important to know we DO NOT run your business for you. We are web designers who are trained in web design only. We are not Lord Sugar offering business advice (as much as we'd love to be!) nor should you expect to make thousands of pounds worth of sales as soon as your site goes live. We simply make up a small part of your business team and our job is to deal with the initial design and setup of your site, offer on-going support when you use the content management system and deal with all the technical headaches and challenges of keeping a site online, secure and fully-functional.
For example, after we've built your website and displayed all the content provided in a professional way, we don't then accept a pile of emails and documents with the message "Please add this to my website". Instead, we train you how add/update text, images and add products going forward. We always remain on the end of the phone to help you when making these changes and of course, if it's a tiny change and we have time to do it for you, we aim to help out. There are of course times where site requirements change e.g. you may need a new page template or product template and we include these template changes in the monthly fee.
Reviews from our customers
"Great service, efficient, communicated throughout the process and turned around in little over a week! What more could we ask for?" Would recommend fruitcake. Miram
"I cannot fault Fruitcake Media. Being a sole trader, having a website was daunting and seemed out of reach. David made the whole process seamless and easy. I have been taught how to updade the website myself so I have full control but theyre still there on hand to help. They really have gone above and beyond and cannot recommend them enough. Thanks so much. Perfect Abode can now grow to new heights" – Emma
"There aren't enough hours in the day for us to keep on top of website updates. Clear and simple pricing, great design and no faff. We will never use anyone else." Charlie
"Very friendly company did a great job on my new website, which also was a special offer thanks David for all your help especially as most of our contact was outside your business working hrs much appreciated." John
"Fruitcake Media built a great website for me. Kept me involved throughout the process and were extremely quick to respond to any questions I had. Really felt they listened to my "concept" and designed around my thoughts and ideas." Sharon
"I honestly cannot thank you and your team enough for the marvelous customer care and attention to detail." Sue
More reviews can be seen on our Facebook page
I would like to proceed, what are the steps?
Step One - Sign up on the next page and enter a payment method
Step Two - You will then be emailed a link to another form where you enter details about your business and upload any content you want to be displayed on your website.
Step Three - You will receive your draft website within 10 working days of receipt of your content