Salon Policies Overview
Out of respect for my business and for wait-listed clients, I honor a firm 24 hour cancellation policy. Please understand, when I reserve a block of time especially for you, I am turning away other clients to keep your time slot secured. Guests who cancel within less of 24 hours of their appointment will be subject to a cancellation fee of 50% of scheduled service.
No show appointments will be subject to be charged 100% of scheduled appointment service and will no longer be able to rebook in the future.
If you know that you will be running late please text the salon at (985)-218-0503 to let your stylist know so they can make sure they can still accommodate you. Anything over 15 mins late will be considered a no show and will be charged 100% of the scheduled service. Stylist will not jeopardize running late into another guest scheduled time. Please understand that when you run late it puts everyone’s scheduled time back.
A 24 hour notice is required to reschedule an appointment. You may reschedule your initial appointment once.
Canceled appointments forfeit retainers.
All retainers are non-refundable.
*All pricing is subject to change.
Children & Additional Guest
I love children - however, please be advised that due to liability reasons, our inability to watch your kids, and the intimate studio environment, I ask that child care is provided away from the salon. There are many things in the salon such as hot tools, wax, glass, and etc that could injure your child. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child’s safety in mind. You may be asked to reschedule your appointment and subject to a cancellation fee if childcare is not arranged outside the salon.
We ask that you do not bring any additional guest with you to your appointment unless they too are receiving a service.