Please fill up this form with the required information and we will review your reimbursement within 7 business days.
We would appreciate if you could ensure the requirements below are strictly followed for seamless processing:
1. Take a clear photo/ screenshot of your full receipt with the date and time shown. Receipts that are unclear will be rejected.
2. Ensure that the receipt is the official copy (NETS printout receipts will not be accepted).
3. Submit a clear photo of the dashboard, if you are submitting a claim for refueling. This is not needed if you are submitting a claim for EV charging.
4. In the event that the fuel card exceeds the limit, please send us a photo of the error message on the machine indicating that the refueling limit has been exceeded.
5. Please choose the correct reimbursement type.
6. Enter your PayNow Name and PayNow Number accurately (PayNow information that do match and cannot be verified will be rejected).
7. GetGo will not be responsible and/or replace any reimbursement once completed for incorrect PayNow submission.
Do note that all GetGo Fleet card usage receipts will be rejected. If you would like to request on your refuelling promo code, please head over to our live chat.