If you are a tenant please contact your landlord and ask them to complete this form.
Please check your inbox for two emails from firstname.lastname@example.org:
Once you have created a password you can check the status of your request by visiting https://huttcity.zendesk.com/hc/en-us/ or following the link in your request email.
Note: if you can't see the two emails in your inbox please check your spam or junk folder
Please call us on 04 570 6666 to ask for an update on your request.
To complete this form please have the following information:
Providing as much information as you can will allow us to assess your situation sooner.
Your Property ID can be found on your rates invoice:
You will find the sticker on the side of your bins near the top. It will include an address, barcode, and your collection day.
If the stickers are no longer on your bins please take a photo of your bins together. We may need to follow up for further verification of their size.