ABM Pre enrolment form

Pre-Enrolment Form
This form must be completed to assess the potential student’s ability to participate in a course at ABM. In order to be eligible for the course entry at ABM, the potential candidate must demonstrate the ability to understand the study material and achieve the competencies in specified in the training package. ABM uses the applicant’s responses to the following questions to assess eligibility. Additional information may be obtained through telephone interview, a written or computer-based assessment or, or a personal interview.

ABM is also required to assess whether the course for which candidates are applying is appropriate to meet the candidate’s training needs and to assist the candidate in achieving his/her vocational objectives. Candidates should also indicate any other learning needs they have to help ABM achieve the best possible training outcomes.

Complete the following Language Literacy and Numeracy (LLN) test and any follow-up assessment if required by ABM.

Please sign the declaration at the end of this document Information contained in this document must be your personal responses You must neither solicited help or accepted assistance from another person.
Name of Applicant
Course code and name
Question 1: How do you think this course will assist you to achieve your career goals?
Question 2: List personal characteristics that you would need to deliver good customer service in your industry or industry of your choice?
Question 3: What steps would you take to deal with a customer complaint?
Question 4: What would you do if you noticed some risk in your workplace, which can harm health and safety of your colleagues?
Question 5: What are some important elements to be successful in the business?
ABM strives to meet the learning needs of individual learners. Special needs may include physical requirements, learning styles, modes of delivery or volume of learning (such as timeframes, amount of instruction, assessment attempts).

The following information is intended to help ABM create the best possible learning environment for your needs. Please feel welcome to discuss any issues with us. These questions are not part of the eligibility criteria.
Do you have any special needs that may make it difficult for you to successfully complete this course?
What learning mode do you prefer? (tick all that you prefer)
On-line / Distance

Practical/Hands-on DemonstrationsFlexible or Self-paced DeliveryTheory / Classroom BasedOnline / DistanceProject BasedGroup Projects
What suggestions can you make to ensure your learning is effective? For example: timetabling/schedules, evening/weekend classes, computer-based assessments, Recognition or Prior Learning (RPL)
Are there any factors of a learning environment that makes you uncomfortable? For example: group work, presentations, practical demonstrations, tests/exams

COMPUTER SKILLS CHECK LIST

	Competent	Need support	No experience
Start up and shut down a computer and related equipment
Use a USB and CD memory disc
Switch WiFi on and off
Create, delete, copy and rename files
Save documents in folders and open files from folders
enter, edit text and use the following clipboard, cut, copy, paste, delete and insert
Change font style, size, colour and change margins, paragraph and use tabs
Create and edit headers and footers
Insert page numbers, file name, date and time, pictures, bullet and numbered lists
Insert and edit tables
Use clip art, shapes and text boxes
Enter and understand web addresses
Search for and access information
Download, store and print information
Reference material sourced from the internet
Understand the use of copyright and plaigarism
Create, write and send emails
Use functions in emails such as copy and paste
Attach files, open, store and print attachments
Sort emails into folders

Language Literacy and Numeracy (LLN) Evaluation

The following exercises will assist trainers to identify any additional support you might require in the areas of Language, Literacy and Numeracy (LLN). ABM may require you to undertake additional assessment if these exercises do not provide sufficient information to make a valuable assessment of your LLN competencies.
7+3-2+4 =
10% of 80
How many boxes in a stack that is 4 wide and 5 high
List the next 5 numbers in the sequence 5, 10, 15, 20, 25, blanks
89 + 3 =
25% of 100
what is half of $80.00
Double 20 =
That is _______ car in the driveway

TheirThereThey're
John is not ______ to go to work

AloudAllowedLoud
Smoking is ______ in the work place

BandBannedBrand
May I go ____ ?

ToToo
Jan _______ that he is wrong

NoseKnows
_______ going to be late

ThereTheirThey're
Peter has a ______ leg

SoarSoreSaw
Read the following paragraph and then answer the following questions.

George and Ann have 5 children - 3 sons and 2 daughters. George and Ann are taking their children on holiday to Queensland for 2 weeks. While in Queensland, the boys want to go to the theme parks and the girls want to go to the beach. They are going on holidays in April because it is off peak season and the accommodation is cheaper. Accommodation is $100 per night and they are staying 12 nights.
How many sons do George and Ann have?
What do the girls want to do while on holidays?
Why are they taking their holiday in April?
How much will accommodation cost for the whole holiday?
These are simple multiple choice questions. These questions are not about what you actually do but are designed to see if you understand meanings and grammar. Choose the one you think is the best answer.
How often do you play tennis?

On TuesdaysFor two hoursAlmost every dayWith John
Where do you usually eat lunch?

SandwichWith JaneAt 12:00In the cafeteria
How long did you study last night?

With BobIn my roomEnglishFor three hours
What kind of books do you like to read?

Yes, I doI like spy booksBooks are goodI do not like reading
What kind of work do you do?

I work everydayI'm a restaurant workerI worked for two hoursI want to become a doctor
How many hours do you watch TV for?

About two hoursIn my living roomI watch the newsOn Tuesday
WRITING TASK: Write about the following topic.

What is the best advice you have ever received?
Writing task.
ABM or it representative collects information on this form for the purpose of assessing prospective client eligibility for entering the prospective client's desired course and accessing any funding that may be available. ABM information requested is for the purpose of enrolment and is collected by fair and lawful means. ABM is committed to ensuring the confidentiality and security of the information provided. This policy is issues in accordance with the Privacy Act (1988)

Prospective Client Declaration

I understand that ABM may refuse, vary. reverse or terminate my enrolment on the basis of untrue, misleading or incomplete information. I declare that all information provided in this application is complete and correct. I understand that failure to provide correct information or documentation in relation to this application may result in the cancellation of my enrolment.
Note: All applicants must be over 18 years. If the applicant is under 18 years but will turn 18 prior to the course start date, please discuss arrangements with ABM.
Signature of Applicant

Clear
Date

MonthDayYear
Date
Office Use Only
Does the prospective learner require assistance with (if Yes, provide details below):

Numeracy skills? Literacy skills? Language Skills? Physical needs Specific learning needs?
Other needs?
Details
Australian Business Management Representative
Name
Signature

Clear
Date

MonthDayYear
Date
Pre-Enrolment Form
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Pre-Enrolment Form

Language Literacy and Numeracy (LLN) Evaluation

Pre-Enrolment Form