The Heintzman Leadership Award (HLA) is presented annually by the Institute for Citizen-Centred Service (ICCS) to an individual who has demonstrated outstanding leadership within the Canadian public sector in promoting and influencing change in its delivery of citizen-centred service.
This award is named in honour of Ralph Heintzman, the founding co-chair of the Public Sector Service Delivery Council.
Evaluation Criteria
Tips for writing a nomination and support letters
Persona
Checklist for submitting a nomination
NOMINEE
NOMINATOR
Summary of Nomination