Thank you for reaching out to Exit Hate as people you can trust and get help from.

Seeking to support people in need, our guidance comes from a place of lived experience. Initially, we need you to complete this form and then from the information you give us, we will contact you with regard to what support we can offer you. This can take between 7-10 working days for a review to take place.

Initially one of our team will then contact you, by your preferred communication method and we will have an initial conversation about what information you have given us, so we have a clear picture of your current situation and needs.

From this interaction, we will then be able to let you know what support we can offer you.

Support could range from a couple of calls/emails, to the allocation of a support worker who will provide a dedicated 121-individual mentoring support programme by someone who understands and won't judge.

All our support is offered free of charge, by a small team of dedicated part-time staff and volunteers, so please keep this in mind when contacting us. During communication with us and the potential support offered, you may receive a number of additional information request forms, which do require your completion.

FYI our team includes former far-right activists, who have now walked away from our past, families who have had a loved one involved and professionals who care and work in this field.

Exit Hate is a charity (1197666), non-judgmental and non-political.

We will communicate with you via whichever method of communication you choose, because we want you to feel comfortable and open to having honest conversations.

* PLEASE NOTE: Operating with a duty of care, If anyone talks about committing harm to themselves or others, we will seek outside assistance. 

Reaching out for help, we know is a huge step, so well done!

Understanding you may not wish to give us your real name, this is fine, we get it.

However, to offer you support we do need you to confirm and agree that you wish to receive our support and that you understand how we operate and what we expect from people, so please complete the form below, using a different chosen name if you prefer.

     OUR WORK EXPLAINED

CONFIDENTIALITY

We highly respect the privacy and confidentiality of all of our clients. We likewise believe that for mentoring to be effective, we must make our clients feel secure about the information that they disclose to us. We keep all client's records in a secure manner and we do not allow them to be accessed or shared with anyone else unless this is with the written consent of our client or we are requested to by law. If records receive no update within a period of 18 months, we delete the records for privacy protection. 

However, privacy has limitations in law and we would like to inform you of the circumstances where we may share information with a 3rd party agency without your consent and this is if we hear any information which relates to:

Acts of sexual/physical/emotional abuse or misconduct towards children or adults.
Acts that a mentor believes may cause harm to the client or others
Criminal activity
Compelling legal orders by a court or law enforcement officer
In the case of a client being below legal age, we may have to disclose information to parents or legal guardians to safeguard the individual being supported.

THE MENTORING SESSION

Our mentoring process is carried out via a 121 informal meeting, either online or over the phone and lasts for about 45 minutes, no more. This takes place with one of our team who will either have lived experience of the impact of far-right extremism on their personal lives or be a professional who cares and wants to reduce the damage extremism does to individuals involved or families with a loved one involved

Providing advice from this perspective, we seek to help clients learn about themselves, have open and frank conversations and seek to understand society without being trapped by ideology on how you can live your life.

AUTHORISED CONSENT 

I hereby confirm I have read all the information provided, understand it and wish to receive support from Exit Hate UK on a voluntary basis. I understand I may withdraw from this engagement at any time.  

I agree to comply with a well-being plan once developed which will aim to support me on my journey.

I agree to be respectful at all times and never use abuse of any kind.                  

I understand if I do, that support may be changed or withdrawn.                                    

I agree to attend all appointments made or notify my mentor ASAP if something happens and I am not able to participate in my mentoring support session. I understand failure to attend 2 booked sessions, my support may be changed/ cancelled. 

I understand that my mentor may offer me links to other services they feel may help me and that Exit may have to cease support to me if I do not look at and engage with this recomended support.