Doggie’s Day Out of Palm Springs Doggie Day Care and Boarding Policies
Temperament:
All new Doggie Day Care dogs must pass an onsite temperament evaluation prior to scheduling day care or boarding visits. Since
Doggie Day Care applicants are off-leash in the play areas, aggressive or toy possessive dogs are not accepted. Temperament evaluations are conducted by appointment only
We retain the right to refuse any dog if it is determined to be unsuitable for our programs. Common reasons for a dog to be denied admittance include but are not limited to: shows aggressive behavior toward our Dog Handlers or other dogs, anti-social, shows overly nervous or anxious behavior, shows overly possessive tendencies, or has concerning medical issues.
How does the evaluation process work?
There are three parts to the evaluation. First, we do a hands-on test with your dog to ensure the safety of the staff. This includes putting our hand near your dogs mouth and ears, touching their four paws, and giving them a hug. The second part is to observe your dog viewing other dogs through a fence. The third step is you to evaluate your dog for Doggie’s Day Out of Palm Springs with a “Day of Play”.
What is temperament testing?
The requirements for a dog to participate in Doggie Day Care is more stringent than for boarding. Doggie Day Care is designed for social, outgoing dogs who like to play with other dogs. A typical day involves meeting, greeting, and interacting with a variety of unfamiliar dogs. Many dogs thrive on constant social interaction. But, some dogs do not understand or even like to be put into this type of situation. We want all of our guests to enjoy a safe, fun-filled day with us. A temperament test is the process we use to determine if your dog is a good candidate for Doggie Day Care.
What happens during the temperament test?
Your application provides history about your dogs routine, personality, and special care. After your tour/evaluation, we’ll discuss the “Day of Play” and schedule it, which usually runs from 9:00 a.m. to 4:00 p.m. It allows us to introduce your dog to a playgroup. Once we have some baseline observations to go by, we will make a recommendation. You will have facts to use in deciding if our Doggie Day Care and processes are beneficial to you and your best friend. If all goes well, your dog is welcome to future Doggie Day Care and Boarding.
What happens if your dog is not suitable for daycare?
We are mindful of the safety, health, and enjoyment of every guest. Occasionally, we meet a dog that initially is not a good candidate for a daycare setting. There are a variety of reasons for this - sometimes a dog is very shy, sometimes they lack good play skills, sometimes they are frightened or aggressive. If your dog is not initially accepted into our Doggie Day Care program, we are happy to recommend our Day Boarding Services, or to our facility trainer who will help you address specific concerns. We warmly welcome you to schedule a follow-up interview when you feel that your dog is ready for our Doggie Day Care environment.
For pet parents seeking a day care alternative to our group play Doggie Day Care, Day Boarding is a great option. Dogs in Day Boarding enjoy the privacy a K9 kennel for the day, with a 20 minute private play time, and regular outdoor potty breaks throughout the day, without an overnight stay. Excellent candidates for day boarding are Dogs who do not socialize well, who can’t be left home alone, or who are in need of special care or handling throughout the day while pet parents are at work.
Age:
All Dogs are required to be at least 6 months of age.
Spayed/Neutered
All dogs must be spayed or neutered by the age of 9 months.
Vaccinations:
All dogs must have current (at least 7 days prior) vaccination including Rabies, Bordetella, K9 Influenza, Leptospirosis, and DHLPP (or DH2PP or DHPP). Leptospirosis may be included in your DHLPP vaccine and does not need to be a separate vaccine if so.
Flea Protection:
It is recommended that you use a flea prevention protocol. Dogs with fleas will be barred from the facility until the problem has been successfully addressed.
Heartworm:
Because your dog will be mixing with others, it is a good idea to have your dog on veterinarian approved heartworm preventative, though this is not a requirement to attend.
Collars, Leashes, Licenses and Barking:
All dogs must be on leash when entering and exiting the premises. Once inside, your pet’s leash and will be removed, and an in-house leash or collar may be used to prevent any injury to other pets (due to tags, buckles, etc.), and to prevent any damage such as chewing, or loss to your pet’s personal collar or leash.
“Flexi” leashes are NOT permitted. Please bring your pup in on a regular flat, leather, nylon, rope lead, etc. “Flexi” leashes do not provide proper control of pups.
Please do not allow your dog to be overly vocal on the way in. We understand that dogs get excited and may be eager to come in and play, and eliminating barking may be easier said than done, but we need to be good neighbors and minimize outside noise.
It is a recommended to have your dog properly licensed in accordance with your local residence requirements, though this is not a requirement to attend.
Service fees:
Payment is required at the time service is rendered. We accept Visa, MasterCard, Discover, and American Express.
Late fees:
Day Care guests not picked up by 6:00 p.m. Monday - Friday will be charged a late fee of $21.00. Any pets not picked up by 6:30 p.m. Monday – Friday will be considered an overnight guest and will be charged the appropriate boarding fee.
Boarding guests not picked up by 11:00 am on the last day of boarding will be charged a 1⁄2 day of the appropriate boarding fee. Boarding guests not picked up by 2:00 pm on the last day of boarding will be charged a FULL day of the appropriate boarding fee.
By submitting this form below, you are acknowledging and agreeing to the terms put forth here by Doggie’s Day Out of Palm Springs.