No Show Policy
If you are unable to keep an appointment, our office requires at least 24 hour notice. You can cancel/reschedule an appointment by speaking to someone from the office in person or on the phone, or leaving a voicemail message. New patients will be charged $150 for a no show, follow up visits will be charged $75 for a no show, and infusion patients will be charged based on the amount of time your infusion generally takes ($150 per hour)
External prescription history- I authorize the provider I see to view my external prescription history via the MyChart service. I understand that this information may be needed to best assist with my care.
Prescription policy- I understand that my doctor will attempt to refill prescription request within 2 business days (Monday - Friday Refill request may be done in person at my appointment, via phone or voicemail, via letter to my doctor's office, or through CS link. 1 understand I must allow adequate time to ask for refills before I run out of medicine, including enough lead time for us to prepare prescriptions for you to mail to a prescription service.
Narcotics policy- Due to increasing reports of abuse of narcotics, and the subsequent surveillance of the prescription practices of physicians by the state, this office normally will not prescribe continuous pain medication. I understand if 1 require strong narcotics on a continuous basis, I will be referred back to my Primary Care Physician or a Certified Pain Management Physician.
Prior Authorizations- I understand that some medications I may take will require a prior authorization The authorization process can take up to 4 weeks and may be longer if the insurance denies and an appeal is needed. If multiple appeals are needed, charges may apply. In understand that a prescription card may be requested from me and may help with the authorization process.
Ourdoctors and staff truly appreciate your compliance and understanding to these policies so that we can continue to provide excellent medical care.