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Mapping the Justice for Children Workforce in South Asia: Survey of Frontline Workforce
Survey for individuals working with children in the criminal justice system, who do not have responsibility for supervising staff
Many thanks for taking the time to complete this survey. This survey is part of study designed to fully understand the composition of the current Justice for Children workforce in South Asia and the factors that support their effective functioning. Your responses will help us identify the strengths, weaknesses and gaps in the Justice for Children workforce, and recommend key areas for improvement. Questions marked with a red * are required responses.
This survey is confidential and anonymous
This purpose of this survey is to collect and learn from the views and experiences of different groups of staff in the Justice for Children workforce. This survey is entirely anonymous - no names are included. Other personal data, such as the age range and location of respondents, will be summarised in the final report, but not linked to any individual responses. Individual responses will not be shared with your employer or any other organisation. The final report will be compiled by UNICEF and shared with governments and other stakeholders to help identify ways to strengthen the workforce. This report will include an overall summary and analysis of the data collected. It may include short quotations from individual responses, but these will be included anonymously, without any identifying information, apart from the name of the country from which the response was received.
Do you give your consent for us to use the information you provide on this basis?
*
Yes
If you do not select 'yes' above, we understand that you do not wish to participate in this survey, and you may close it now.
Definition of the Justice for Children workforce used in this survey
The Justice for Children workforce includes police, public prosecutors, judges, social workers, psychologists, probation officers, corrections officers, legal aid officers and lawyers, among other professionals or officials responsible for working with children and young people under 18 years of age involved in the criminal justice system. This includes anyone under 18 accused of a crime, and anyone under 18 who is a victim or witness of a crime. Justice for Children Definition of Frontline Workforce
Definition of Frontline Workforce
This survey is intended for individuals working with children in the criminal justice system, who do not have responsibility for supervising staff. The frontline workforce is comprised of diverse individuals that are not defined by either level of education, years of experience or seniority of job responsibilities. The only defining characteristic of the frontline workforce is that they are responsible for working with children and young people under 18 years of age involved in the criminal justice system. If you are a Frontline Workforce individual with no responsibility for supervising staff, please continue and complete this survey.
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Section 1: Personal Information
1.1 Job title
*
1.2 Employer
*
1.3 Location
*
Town / City
Province / State
1.4 Country
*
Please Select
Afghanistan
Bangladesh
Bhutan
India
Maldives
Nepal
Pakistan
Sri Lanka
1.5 Age
*
Please Select
Under 25
26-35
36-45
46-55
56-65
66 and older
1.6 Gender
*
Please Select
Female
Male
Other / Prefer not to answer
1.7 Highest level of education / academic qualification (select one)
*
University Degree (BA, MA, PhD) relevant to the Justice for Children workforce, e.g. (e.g. law, social work, probation, psychology, criminology)(a minimum of 3 years of education and training at university)
University Degree (BA, MA, PhD) unrelated to the Justice for Children workforce (a minimum of 3 years of education and training at university)
Diploma or certificate program relevant to the Justice for Children workforce (minimum 1 year training at college or university)
Diploma or certificate program unrelated to the Justice for Children workforce (minimum 1 year training at college or university)
Short-term training for Justice for Children workers (less than 1 year)
Short-term training on a related field (e.g. social work, child protection, child rights), but not specifically Justice for Children workforce (less than 1 year)
No relevant training
1.8 What year did you complete your highest level of education?
*
Please Select
1970
1971
1972
1973
1974
1975
1976
1977
1978
1979
1980
1981
1982
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
1.9 Are you nationally certified or licensed as a practitioner in this role?
*
Yes
No
If yes, please provide the name of the certificate or license.
*
1.10 Are you employed on a permanent contract or fixed-term, temporary basis?
*
Permanent (long-term) contract, full employee status
Fixed-term (short-term) contract, contractor / free lance / consultant status
Other
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Section 2: General Information
2.1 Which of the following are core functions of your work? (select all that apply)
*
Legal representation
Legal advice
Hearing cases in court
Preparing probation reports
Supporting young people through the court system
Supporting young people when arrested by the police / in police custody
Supporting victims and witnesses
Interviewing child victims
Other
2.2 Do you have a job description?
*
Yes
No
If no, how do you know what your job duties are?
*
2.3 Does the work you do correspond with your job description?
*
Yes
No
2.4 What are the main challenges you face in your role? (select all challenges that have a significant negative impact on your work)
*
Low salary
High workload
Low motivation
Low authority
Lack of clarity in role / performance expectations
Lack of career advancement opportunities
Lack of training and professional knowledge
Poor supervision and support system
Limited resources to work with
Ineffective interagency collaboration
Poor work conditions / facilities
Weak information management / data management
None of the above
Other
2.5 Which one of these is overall the biggest challenge you face in your role? (select one challenge only)
*
Low salary
High workload
Low motivation
Low authority
Lack of clarity in role / performance expectations
Lack of career advancement opportunities
Lack of training and professional knowledge
Poor supervision and support system
Limited resources to work with
Ineffective interagency collaboration
Poor work conditions / facilities
Weak information management / data management
None of the above
They are all equally big challenges
Other
2.6 How long have you been employed in your current position?
*
Less than 1 year
1 – 2 years
3 – 4 years
5 – 9 years
10 years or more
2.7 How long have you been employed in the field of Justice for Children?
*
Less than 1 year
1 – 2 years
3 – 4 years
5 – 9 years
10 years or more
2.8 Based on your experiences, please indicate the extent to which you agree or disagree with the following statements:
Strongly Agree
Agree
Neither Agree or Disagree
Disagree
Strongly Disagree
a. I am satisfied with my pay
b. I have the proper supplies and equipment to do my job
c. My employer has put adequate measures in place to ensure the safety and security of everyone in my workplace
d. My work is governed by a set of quality standards
e. My work is governed by a set of Standard Operating Procedures (SOPs)
f. My work is governed by a Code of Conduct
g. I feel sufficiently well trained, competent and supported to implement the SOPs and to work in line with the Code of Conduct
h. The quality of my work is monitored and I am held accountable for the quality of my work
i. My work is governed by a Child Protection Policy / Safeguarding Policy
j. In my casework, I can effectively coordinate with other colleagues and sectors, including in social services, police and schools
k. I believe the work I do has a positive impact on the lives of the children, young people and families that I work with.
2.9 Please provide any additional feedback or recommendations related to your working conditions.
2.10 Do you have anything else to add about the impact of your work on children, young people and their families?
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Section 3: Supervision
Note: Supervision in the social services is a supportive relationship. It is carried out in regular meetings, which focus on accountability, well-being and skill development. Through regular contacts, the supervisor provides coaching and encourages the supervisee to critically reflect on their practice. The ultimate aim of supervision is to improve the service to clients.
3.1 Do you have an immediate supervisor from whom you receive individual supervision (one to one)?
*
Yes
No
3.2 How often do you meet with your supervisor for individual supervision (one to one)?
*
Weekly
Monthly
3 – 4 times a year
Less than 3 times a year
Never
3.3 Based on your experience, please indicate how often your supervisor does the following:
Always
Often
Sometimes
Seldom
Never
a. My supervisor sets clear job performance expectations for me
b. My supervisor provides constructive feedback on my skills and performance
c. My supervisor helps me with decision making in difficult situations
d. My supervisor helps me to learn best practices
e. My supervisor and I discuss ethical aspects of my job
f. My supervisor and I discuss my personal safety and comfort in my role
g. My supervisor helps me with self care and stress management tips
h. My supervisor and I discuss my professional development and career goals
i. My supervisor helps identify new training opportunities for me
j. My supervisor and I discuss administrative issues and how to address them
3.4 Do you sometimes attend group supervision (led by a supervisor) or structured peer support sessions (without a supervisor)?
*
Yes
No
If yes, how often do you attend group supervision (led by a supervisor)?
*
Weekly
Monthly
3 – 4 times a year
Less than 3 times a year
Never
If yes, how often do you attend structured peer support sessions (without a supervisor)?
*
Weekly
Monthly
3 – 4 times a year
Less than 3 times a year
Never
3.5 If you do not have an immediate supervisor, how do you receive supervision?
Regular group supervision, led by a supervisor / group facilitator
Occasional group supervision (once or twice a year, at most)
Regular structured peer support sessions, without a supervisor, in which my colleagues and I support each other
Occasional structured peer support sessions (once or twice a year, at most)
Other
If other, please specify how else you receive supervision, if not from an immediate supervisor, or in group supervision or structured peer support.
3.6 Do you consider the existing supervision system effective for meeting your needs?
*
Yes
No
3.7 Please provide any additional feedback or recommendations related to supervision.
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Section 4: Training and Professional Development
4.1 Please indicate the extent to which you agree or disagree with the following statements:
*
Strongly Agree
Agree
Disagree
Strongly Disagree
a. The training and professional development opportunities (e.g. workshops, conferences, learning exchanges) I receive / have received are adequate and have prepared me to do my job effectively
b. My organization encourages my ongoing participation in trainings and professional development opportunities
c. I can easily access trainings and professional development (either online or in-person), and either I don't have to pay, or the cost is affordable for me
d. I am given enough guidance and training to help me in my career path
e. Before I started this job, I had an orientation that helped me learn about my organization and role
f. When I need to attend training, I am given leave from work to do so, and I do not have to attend training on days off / rest days
4.2 From where did you receive the main part of your professional education and training, for your current role? (select one)
*
University or College
Professional body / professional association
Other non-governmental organisation (NGO)
Policy academy
Judicial academy
Other
4.3 From where else have you received professional education or training for your current role (select as many as apply)?
*
University or college
Professional body / association
Other non-governmental organisation (NGO)
Police academy
Judicial academy
I have received no other training or professional education
Other
4.4 Please provide any additional feedback or recommendations related to training and professional development opportunities.
4.5 Please indicate the extent to which you feel competent in your knowledge and application of the following.
Very Competent
Competent
Somewhat Competent
Not at all competent
Does not apply to my role
a. International norms and standards for children who come into contact with the justice system as victims, witnesses and alleged offenders
b. The principle of the best interest of the child
c. Equal treatment & non-discrimination
d. A gender sensitive approach (awareness and response to the different needs and vulnerabilities of girls and boys in the justice system)
e. Listening to and taking account of the views of the child
f. Implementing child friendly justice
g. Interviewing child victims and witnesses
h. Using victim sensitive processes
i. Applying the principle of ‘do no harm’
j. Upholding the rights of the child and respecting legal guarantees & safeguards for children
k. Seeking and applying alternate justice remedies (including mediation, diversion, etc.)
4.6 Do you have any additional feedback on the extent to which you feel prepared and competent in these areas of practice and knowledge?
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Section 5: Professional Association
5.1 Are you a member of a professional association?
*
Yes
No
5.2 What is the name of the association?
*
5.3 How long have you been a member of your professional association?
*
Less than 1 year
1 – 2 years
3 – 4 years
5 years or more
5. 4 Do you receive any support from the professional association?
*
Yes
No
If yes, what type of support do you receive?
*
5.5 Does your professional association have a specialist division for those working with children?
*
Yes
No
If yes, are you a member of this division?
*
Yes
No
5.6 Do you feel you benefit professionally from being a member of the association?
*
Yes
No
If yes, please explain how you benefit.
*
5.7 Did the professional association require you to sign a code of ethics?
*
Yes
No
5.8 Are you required to follow a set of rules of professional conduct?
*
Yes
No
5.9 Can your right to practice your job be taken away if you break any of these rules?
*
Yes
No
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Section 6: Complaint Mechanisms
6.1 Is there a national complaints mechanism which allows anyone, including a child, to make a confidential complaint about a member of the justice for children workforce?
*
Yes
No
If not, do complaints mechanisms exist at the level of a specific ministry, department or other organisation?
*
Yes
No
6.2 Are the complaints investigated and is follow up action taken, if necessary?
*
Yes
No
6.3 Are non-identifying monitoring data on complaints about the justice for children workforce published?
*
Yes
No
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Section 7: Survey Feedback
Thank you for taking the time to complete this survey. Please answer a few short questions about the survey itself to let us know how it could be improved.
7.1 Were there any problems you experienced while taking this survey (technical issues, confusing terms or language, unfamiliar context, etc.) that made your responses difficult or impossible to accurately complete?
*
Yes
No
7.1a If yes, please briefly describe the issue(s) you experienced.
7.2 How could this survey could be improved?
7. 3 Approximately how long did this survey take for you to complete?
*
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