*The final cost of your dog's groom depends on the complexity of the 'job'. Each case differs. Additional charges apply to cover the extra time and care needed to deal with dogs presented with heavily soiled coats, knots, matting, overgrown coats, a lot of undercoat, behavioural issues, parasites present and special needs. All full grooming session prices include: ear cleaning, nail trimming, anal care and hair care. Extra charges for de-matting service may apply. For dogs that are nervous (and snap as a result); we may have to use a muzzle for a short period.
*Severely matted coat's will have to be clipped short as dematting is a very lengthly and painful process and it is not ethical to subject dogs to this. The cost of your dogs groom may vary from appointment to appointment depending on the length of time in between.
*In some cases, we will not be able to cater for dogs with severe matting or compacted undercoats, if we feel it is unsafe to groom them. Removing severe matting or compacted undercoats can be a very stressful and painful process so these cases will be referred to your Vet.
*Regular appointments are essential for the health and welfare of your dog, whether they have a long or short coat; to ensure your dog's nails can be trimmed to a comfortable length and to ensure a healthy knot/ matt free coat. Breeds such as but not limited to the Maltese, Bichon Frise, Poodle, Cavachon, Cockapoo, Maltipoo, Shih Tzu, Cocker Spaniel, Labradoodle, Goldendoodle or any mix of a Poodle or Bichon are advised to return every 4 to 6 weeks if you prefer a fluffy style. Not bringing your dog this often will result in the quick (blood vessel in their nails) to become overgrown and may result in their coat becoming matted. Overgrown nails and matting are extremely painful. Please note we can not clip nails where the quick is overgrown (as they will bleed) and we will not brush out heavily matted dogs as it is against the law (as per the Animal Welfare Act) to inflict unnecessary pain on animals. Dogs presented with heavy matting must be clipped short as it is the only way to remove matting safely. The condition of your dogs coat and nails is your responsibility. Daily brushing and combing in between regular appointments is advised. If you can not bring your dog in for regular appointments (4-6 weekly) we will suggest a short style so you get longer out of it. Overgrown and matted coats can cause your dog to overheat in warmer weather. Overgrown and matted coats will cause you dog to be very cold in the winter as matting takes a very long time to dry if your dog becomes wet after being out in the rain. Overgrown and matted coats is very uncomfortable for your dog and can cause all sorts of problems such as eye infections, ear infections and skin infections.