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Customer Portal Feedback Form
If you have any feedback you'd like to give us or let us know about any bugs you've experienced with the customer portal, please complete this form.
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1
Please tell us your email address
*
This field is required.
We'll only use this if we need more information on the details provided in this form.
example@example.com
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2
What sort of account do you have with us?
*
This field is required.
Credit billing, Guru Hub PAYG, Secure PAYG, Not sure
Credit billing
Guru Hub PAYG
Secure PAYG
Not sure
Credit billing
Guru Hub PAYG
Secure PAYG
Not sure
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3
So we can identify your account, please provide us with your 8-digit account number (credit billed customer) or 19-digit PAN (PAYG customer).
*
This field is required.
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4
Have you experienced any bugs when using the customer portal?
Please describe any issues that you have had. If you haven't experienced any issues, please skip.
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5
If you are having difficulties registering, please provide the information you are trying to register with. Please list as follows:
First name, surname, email address, 8-digit account number or 19-digit payment number, postcode
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6
Please provide screenshots, where you can, of the issue you experienced.
This will help us fix your issue a lot quicker. If you haven't experienced any issues, please skip.
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7
Do you have any general feedback to give us on how you are finding the customer portal?
All feedback is welcome :)
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