IT User On/Offboarding Form

User On/Offboarding and Computer Request

Eridan
Please enter your name and email address below. Then select whether you want to submit a ticket for an employee onboarding, offboarding or a computer purchase.
Requester Name*

First NameLast Name
Requester Email*
example@example.com
Please select your request type:*

New Employee Account and Computer Setup - OnboardingNew Employee or Contractor only (no computer setup) - OnboardingNew Lab Computer SetupEmployee Departing - OffboardingComputer Replacement for existing employeeNew Computer Inventory Purchase
- Please indicate date new employee can appear in the company email directory (leave blank for immediate)
  
  MonthDayYear
  Date
- Additional notes if this is a confidential hire:
  Is this new employee a secret hire? Put any explicit instructions here
- Please enter the new employee's full name as you will want it to show in all of the IT systems and account setups:*
  
  First NameLast Name
- Do you want this employee's mailbox backed up using a third-party backup solution? (Talk to your TAM about getting this set up if it isn't already - This requires a SaaS to SaaS backup solution such as "Axcient x360 Cloud" be in place at an extra cost - answering "No" means only limited Google provided data protections are in place which are not a substitute for enterprise email backup)*
  
  Yes (must have backup plan already in place)No
- Does this employee need VPN access*
  
  YesNo
- What is the new employee's start date (estimated, if not yet known):*
  
  MonthDayYear
  Date
- Please enter the new employee's title:
- Please enter the new employee's department:
- Office location:
- Manager's name:
- Similar user to copy for network file/folder security:
- What accounts/services should we setup for the new employee? (Defaults are pre-selected)
  
  365 app suiteGoogle WorkspaceDropboxQuickBooks OnlineSlack
- Add user to Proofpoint Security Awareness Training?
  
  YesNo
- For a QuickBooks on Right Networks user add, please indicate the exact version of QuickBoooks that is needed, the exact hosting package needed, and whether the QuickBooks license is in hand now or needs to be purchased.
- What Google Workspace groups should we add to the new employee's account?
  
  CAD AdministratorClassroom TeachersEridan ZagrebEridan-AllEridan-engEridan - SunnyvaleEridan - USInfo Distribution ListSales Distribution ListSenior Staff
- What Dropbox groups should we add to the new employee's account?
  
  Business DevelopmentDevicesEngineeringGaN circuitsHRIntellectual PropertySenior StaffSenior StrategySoftware
- What public Slack channels should we add to the new employee's account? Note: The list below is a subset of all current public channels.
  
  #ads-main#bd-mktg-main#c6-system-pcb-checks#cali3sm3-spurs-proj#cmos-main#devices-gan-main#devops-main#doc-control-main#engineering-chat#eridan-announcements#external-arena#external-vsc#failure-analysis-dcb-proj#gan-cmos-sync-main#graphic-design-main#icts-proj#jhu-proj#lab-users-main#m1a-proj#m1b-proj#miracle-adrv9002-3#miracle-ui-proj#operations-main#ops-finance-sync-main#oran-on-vega-proj#pcb-release-main#people-team-announcements#pets-chat#production-main#random-chat#resistive-mod-proj#shout-outs-chat#software-main#sunnyvale-announce#sw-cmos-proj#sw-fpga-release-alert#systems-main#vega-proj#zagreb-croatian-chatOther
- Which printers should be added to the computer?
  
  HP Color LaserJet CP5225 - Suite LHP Color LaserJet MFP M477fdw - Suite LHP Color LaserJet MFP M477fdw - Suite D
- Should Parachute schedule a new employee IT orientation?
  
  YesNo
- Please enter the coordinator's email who will pick the IT orientation time for the new user. The coordinator should be an employee of your company and should be aware of the new hire schedule and start date.*
  example@example.com
- Please enter the coordinator's phone number:*
  
  Area CodePhone Number
- At which phone number should we contact the new employee?*
  
  Area CodePhone Number
- Please list any other requests or clarifications for this onboarding:
- Computer Request
- Notice: Please complete the form below for EACH computer requested. For example, if three computers are needed, please complete three separate forms.
  
  Email support@parachutetechs.com for larger/complex orders and our procurement department will contact you.
  
  Deployment dates are based on a computer already present in inventory. If a new computer needs to be purchased, the deployment process begins when the computer arrives at Parachute HQ.
  
  Any applicable New Computer Setup fee, as outlined in your MSA, may be invoiced separately.
  
  Computer in client stock on hand:
  forms submitted by 5 pm Pacific Time (Mon-Fri) will ship in 7 business days (Standard deployment)
  
  Parachute inventory (ready for sale):
  forms submitted by 5 pm Pacific Time (Mon-Fri) will ship in 7 business days (Standard deployment)
  
  New Desktop/Laptop request:
  - new computer requests will trigger a quote creation from our procurement department.
  - new computers must be received by our deployment department before being scheduled for the deployment build.
  - new computer purchases will ship in 14 business days (Standard deployment)
  
  Urgent/Critical:
  Parachute reserves the right to change Urgent and Critical deployment types due to issues beyond their control, such as software, hardware, vendor, or other resource issues.
  
  Critical deployments
  The form must be filled out by Noon for shipment to go out by the next business day
  
  Shipping disclaimer:
  Shipping charges shown are estimated range. The actual outbound shipping charge will be added to the final invoice.
  
  Form submissions are time-stamped when submitted, not when the form is first opened.
- Acknowledgement*
  
  I have read and understand the above notice
- Request Type: (this list is under construction and is subject to change - minimum specs are 16GB RAM, 512GB SSD and an i7 G11 or newer/equivalent processor)*
  
  Surface ProLenovo T14Lenovo X1 CarbonMacBook AirComputer in client stock on handParachute inventory (ready for sale)Other
- Click here to view Stock on hand
- Enter the Serial number of the Stock on hand computer here:
- Click here to view Parachute Marketplace (computers for sale)
- Enter the Serial number of your chosen computer here:
- Please enter the employee's name who will receive the computer:
- Address computer to be shipped to:
  
  Street Address
  
  Street Address Line 2
  
  CityState
  
  Zip Code
- Deploy type:*
  
  Standard deployment (4 business days) $0Expedite deployment (3 business days) $100Urgent deployment (2 business days) $150Critical deployment (next business day) $200
- Date Calc
  
  MonthDayYear
  Date
- Time Calc
  
  :HourMinutes
- Earliest ship date:
  
  MonthDayYear
  Soonest date your computer can ship based on your chosen deploy type.
- Earliest date we can ship:
  
  MonthDayYear
  Soonest date your computer can ship based on your chosen deploy type.
- Your requested ship date:*
  
  MonthDayYear
  Chose the date you want computer shipped
- You must choose a later ship date or a different Deploy Type before submitting this form.
- Select computer ship method (from Parachute HQ to your user):*
  
  FedEx Priority Overnight ($100 - $200)FedEx Standard Overnight ($75 - $175)FedEx 2Day ($60 - $150)FedEx Ground ($25 - $60)Courier ($150 - $300)
- List additional items needed: (If specific models are requested, please describe below in the free answer box. Otherwise standard models will be selected for the quote for you to approve. These items will be shipped directly to the end user)
  
  Single MonitorDual MonitorsWireless Mouse/KeyboardDocking station (for PC laptops)USB-C dongle (for Mac laptops)
- What applications should be installed on the new employee's computer? (defaults are pre-selected)
  
  365 app suiteDropboxSlack
- Which printers should be added to the computer?
  
  HP Color LaserJet CP5225 - Suite LHP Color LaserJet MFP M477fdw - Suite LHP Color LaserJet MFP M477fdw - Suite D
- If Refresh/Replacement, the same app will be installed as the existing computer, unless instructed otherwise below. Please list any other requests or clarifications for this computer setup:
- Will the user's old computer be returned to Parachute HQ?*
  
  YesNo
- Type a question
  
  Type option 1Type option 2Type option 3Type option 4
- Do you need any of the following to return the old computer?*
  
  NoneReturn Label ($30, FedEx Ground)Shipping Box ($25)Other
- Where will we be shipping the box and/or label?
  
  Street Address
  
  Street Address Line 2
  
  CityState
  
  Zip Code
- Email address to send return label:
- Name of departing employee:
  
  First NameLast Name
- Date and time to shut off access to IT systems:
- Enter name of who to forward emails to: (If no forwarding required, enter 'No Forward' into the name field below.)
  
  First NameLast Name
- Does anyone need full access to the departing employee's entire email account? If YES, then enter a name below. If NO, leave blank.
  
  First NameLast Name
- To whom should this user's Google Drive files be transferred to? (if no transfer is needed, enter 'No Transfer'.
  
  First NameLast Name
- To whom should this user's Google Calendar access be transferred to? (if no transfer is needed, enter 'No Transfer'.
  
  First NameLast Name
- Do you need a full Google Workspace Takeout (point in time export) performed for this user's Google data including Email, Drive files, etc.? The point in time export will be stored in a service account either in Dropbox or Google Workspace.
  
  YesNo
- Remove user from ALL mailing lists
  
  YesNo
- Does anyone need full access to the departing employee's old files on their computer? If YES, then enter a name below. If NO, leave blank.
  
  First NameLast Name
- To whom should this user's Dropbox files be transferred to before we delete the account (If no transfer recipient is indicated, we will Suspend the account until it is clear that the user account can be deleted. Suspended accounts take up a Dropbox license.)
  
  First NameLast Name
- Action for user's cloud mailbox backup: (Note: after 30 days, monthly fees may apply)*
  
  Remove backup in 30 daysMaintain backup until further notice (future ticket requesting removal)
- What would you like to happen to the user's computer?
  
  The computer & accessories are at Client HQ (No action required from Parachute)The computer & accessories will be sent to Client HQ (No action required from Parachute)The user will keep the computer & accessories (No action required from Parachute)The computer & accessories should be sent to the Parachute office
- What should Parachute do with the offboarded computer?
  
  E-wasteWipe and add back to inventory
- Where is the computer currently located?
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip Code
- Email (Personal) for Return QR Code:
  example@example.com
- Where will we be shipping these supplies/label? *
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip Code
- Note: During the offboarding procedure, Parachute will disable all accounts associated with this user as needed.
- Please list any other requests or clarifications for this offboarding:
- Instructions: This option is intended for the configuration of lab computers only. If you need a computer setup for an employee, use one of the other request-type options.
  
  Prerequisites for Eridan: The computer must be running a "Professional" version of Windows and unboxed and set up to the point that the desktop can be reached and our RMM agent installed for the remaining configuration work to be completed remotely over the internet. Please turn off sleep/hibernation in Windows options to ensure that the computer is available at all times.
- Please type the current host name of the new lab machine in the field below along with a confirmation that all prerequisites listed above are completed, and who we should contact if we have questions.
- Parachute will add the following apps to new lab machines and follow other instructions provided by Shawn Knapp. Please remove any default options not needed on the list below.
  
  Upgrade to Windows 11Configuration of second physical NICGoogle ChromeGitNational Instruments NI-VISA 22.5Keysight IO Libraries 2022Notepad ++PuttyVisual Studio 2022 Community Edition with .NET desktop development option
- Instructions: Please select the number of each of your standard model requested to purchase. If custom computers are needed, please describe in the free answer box at the bottom.
- Number of Standard Desktop PCs requested:
- Number of Advanced Desktop PCs requested:
- Number of Standard Laptop PCs requested:
- Number of Advanced Laptop PCs requested:
- Number of Monitors requested:
- Number of Wireless Keyboard/Mice requested:
- Number of Docking stations (for PC laptops) requested:
- Number of USB-C dongles (for Mac laptops) requested:
- Please list any other requests or clarifications for this computer purchase:
- Where will this new computer(s) need to be shipped: *
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip Code
- Should be Empty:

User On/Offboarding and Computer Request

Computer Request