PLEASE NOTE:
- This form is a REQUEST only, NOT a confirmation.
- We require at least 7 days to process group booking requests.
- You will receive a call or email back from our relevant team to confirm dates and further details.
- We do NOT accept bookings for parties of any kind.
CHILDREN (11-15 years)
- Groups of 5 children or more MUST request a booking ahead of time using this form.
- All Youth Group Bookings include mandatory coach(es) to assist adult supervisors in maintaining a safe environment.
- Bookings are not accepted for groups including children below 11 years of age.
- Strict policy: one (1) adult supervisor for every two (2) children climbing.
- Our facilities are not suitable for kids birthday parties and we do not allow them at Portside.
DO YOU OFFER PRIVATE STUDIO CLASS BOOKINGS?
- We do not offer this product at this time.
WE WILL REFUSE ENTRY TO YOUR GROUP IF:
- You arrive without prior notice.
- You arrive without receiving a confirmation email of your booking.
- You do not have the correct number of adult supervisors per number of children.
- You are hosting a birthday party.
- Your group includes participants below 11 years of age.