• SERVICE AGREEMENT

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  • Olsen-O'Leary Travels provides travel planning services for the fees listed below:

  • To begin work, an initial payment of 100% is required. Once deposit is made, Olsen-O’leary Travels will begin creating and confirming travel arrangements as agreed. This fee is separate from the cost of your trip or air ticket and is Non-Refundable. If paid by Credit Card a 4% will be added.

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  • CLIENT RESPONSIBILITIES

  • Travel documents, including passports, visas, and health/vaccination certificates required are your responsibility. Valid passports are absolutely required for all international destinations and the expiration date should be at least 6 months following the return date of your trip. Some countries require that your passport have two to four blank visa/stamp pages. Some airlines will not allow you to board if this requirement is not met. When travelling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight. Examples: DHS designated enhanced driver’s license, USA Passport, a foreign government passport. The name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on airline ticket(s) and booking records. 

    Additionally, a visa and vaccinations may be required. Please note that even when a visa is issued, a traveler may be denied entry since each country’s local immigration officials make the final entry decision. Several factors including past criminal record may contribute to the decision of the local immigration official(s). Should a visa not be issued, Olsen-O’Leary Travels is not responsible for lost payments made toward the contemplated trip.

    If traveling to or through Canada, travelers with a Driving While Intoxicated (DWI) or other conviction record should always check whether current rules exclude admission. Olsen-O’Leary Travels feels it is an invasion of privacy to make such an inquiry of you. The final decision of entry rests with the immigration or border services officer. For more information see Canada's government site and the Canadian Immigration facts.

    Visit the USA State Department Website www.travel.state.gov on a regular basis for information regarding incidence of disease, terrorism, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States. Required or advised inoculations you decide to obtain upon the advice of your personal physician may need to be administered in a series of doses months ahead of your planned departure and such time element should be taken into account by you when making deposits and/or nonrefundable final payments. Visit the websites of the USA Centers for Disease Control and the International Society of Travel Medicine.

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  • COVID - 19 RELEASE

  • The 2019 Coronavirus – COVID-19 (hereinafter “Coronavirus”) is a known and rapidly evolving pandemic that is affecting travel worldwide, with continued spread and impacts expected.

    Client is fully aware of the current global Coronavirus outbreak, the current travel restrictions, and inherent risks involved if choosing to travel.

    Client understands that it is his/her responsibility to check the latest travel information regarding this virus outbreak with the CDC. 

    https://wwwnc.cdc.gov/travel/notices

    Client understands that it is his/her responsibility to have travel insurance to ensure they have coverage for all medical needs and trip cancellation but understands that concerns or fear of travel is not a covered reason for cancellation relating to the Coronavirus/Covid-19 and will be denied. Client holds Olsen-O’Leary Travels, Incorporated, its members, affiliates, and agents harmless (hereinafter referred to collectively as the “Agency” or “Olsen-O’leary”) for his/her election to not purchase travel insurance or any denial of claim by travel insurer as it relates to Coronavirus or any other claim under the policy.

    Travel insurance generally only covers unforeseen events. Most insurers classified Coronavirus as a ‘known event’ late January 2020. Please note that most policies have a specific clause stating they do not cover epidemics and pandemics, especially when travel warnings are in place. Client understands that he/she is bound by the terms of the insurance policy as it relates to Coronavirus/Covid-19.

    Client is aware the travel warnings, travel restrictions and rules and understands the risks, in accepting these and holds the Agency harmless for any travel restrictions, death, illness, cancellations by suppliers, hotels, airlines, cruise lines, tour agencies or any other travel provider, financial loss, quarantining rules or measures put in place at airports or destinations you are traveling through. Client further agrees to hold Olsen-O’Leary harmless for any financial penalties or fees imposed by the by suppliers, hotels, airlines, cruise lines, tour agencies or any other travel provider due to cancellations or postponements due to Coronavirus/COVID-19 and agrees not to institute a credit card dispute or “charge back” to Olsen-O’leary for said penalties or fees.

    Client is aware that additional screening procedures and restrictions may take place at airports and in public areas. Client is aware that these restrictions may include mandatory face coverings and/or temperature checks in airports, hotels, cruise ships, trains or other means of transport.

    Client is aware that Immigration restrictions may be put in place before or during your travels that may impede your ability to enter or exit your destination as planned.

    Client is aware that it is his/her personal decision to travel and is doing so with full knowledge of current travel recommendations and travel restrictions with regards to the Coronavirus and takes full responsibility for his/her actions with regards to this.

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  • Client understands and confirms that Olsen-O’Leary, after reasonable inquiry, has provided client with the best available information regarding pandemic protection policies provided by travel suppliers, including but not limited to airlines, hotels, cruises lines, tour agencies, transfer agencies or any other provider involved in clients booking, but that said suppliers may not enforce or apply said policies. Additionally, client understands and is aware that even if said travel suppliers make a good faith effort to enforce said pandemic policies and procedures, some travelers may refuse to cooperate with said policies. Client further holds Olsen-O’leary harmless for any illness, injury, harm, and damages arising out of or relating in any way to the same, that may arise.

    In consideration of the opportunity afforded to me and with full knowledge and acceptance of the risks associated with travel, I hereby release, indemnify, hold harmless and covenant not to sue Olsen-Oleary, its officers, employees, volunteers, agents, representatives, and any other person involved either directly or indirectly, from all claims, suits, expenses, attorney fees and demands of any nature (including negligence) caused by, deriving from, or associated with this trip. I make these covenants, release and waivers knowingly and voluntarily. It is further understood and agreed that this Coronavirus/COVID-19 Waiver and Release of Liability, Assumption of Risk and Indemnity Agreement is to be binding on my heirs and assigns and I sign it of my own

    I hereby acknowledge that this Agreement to be binding by my signature for all travelers listed under this booking.

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  • TERMS AND CONDITIONS

    • Availability and price quotes are applicable to the date and time at which they are requested and cannot be guaranteed until payment is made.
    • Quotes in a foreign currency fluctuate with exchange rates and international payments may carry a foreign transaction fee.
    • Olsen-O’Leary Travels will make every effort to honor the price as originally quoted, however, under certain circumstances additional costs by a supplier or government may be imposed due to an increase in the cost for one or more of the travel components.
    • Flight confirmation is subject to availability and prices are subject to change after the date of deposit, including price increases in the fee for a seat assignment, fee for baggage, applicable fuel surcharges, or an increase in a government imposed fee or tax.
    • Passport copies are required to confirm international air reservations.
    • Correct legal names that match identification to be used for travel must be provided by the client to Olsen-O’Leary Travels. Name changes are not permitted on airline tickets. Clients are responsible for providing accurate information on Client Traveler Profile form. Olsen-O’Leary Travels is not responsible for costs incurred by incorrect information provided for travel planning including reservations and airline tickets.
    • Once purchased, US air transaction prices will not increase, except for potential charges resulting from government imposed taxes or fees. I consent to pay for such charges and authorize Olsen-O’Leary Travels to charge my credit card for such additional amounts.
    • Certain suppliers reserve the right to increase prices to cover increased costs, fuel surcharges, tariffs and taxes, and to reflect fluctuations in foreign exchange markets.
    • If for any reason my credit card charges are later declined, reversed, or Olsen-O’Leary Travels is unable to receive payment for the travel plans and services, I acknowledge that this is a binding contract between myself and Olsen-O’Leary Travels shall be entitled to recovery, including reasonable attorneys’ fees in connection with collection.
    • Overnight shipping fees for documents shipped to client from Olsen-O’Leary Travels may be billed to client.
    • Olsen-O’Leary Travels offers retail travel services to customers, which are provided by separate and independent vendors of travel services. Olsen-O’Leary Travels does not operate, control, or otherwise provide the services of the independent travel vendors. Hence, customer agrees that Olsen-O’Leary Travels acts only as agent for the client in acquiring transportation, hotel accommodations, sightseeing and other privileges, or services for the clients’ benefit, and on the express condition that Olsen-O’Leary Travels shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection therewith.
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