Welcome to care provided by Optimum Health Outcome. We provide Behavioral Health services. We are part of your primary care team, working with your health care provider, care managers, and psychiatry staff, if needed. To help direct our work with you, we will work together towards the goals described on towards the goals described on your treatment plan. To help direct our work with you, we will work together your treatment plan.
Our staff are a variety of providers. I understand that interns may also be used in collaboration with his/her supervisor
If you are not able to make appointments, you will need to call your assigned OHO staff member or (689 201-2702) to cancel. If you call in less than 1 working day, it may be considered a "no-show". If you have 3 "no-show" appointments during our sessions, then we may need to stop scheduling further appointments until we hear from you.
Your assigned OHO Staff Member is available by phone and email between appointments to answer questions you may have that cannot wait until we are to see you again. After hours are dependent upon the availability of your staff member.
If you are unable to contact our organization after hours, you will be able to access 211. If your need is more urgent, you can get care through Emergency Departments by dialing 911. To help direct our work with you, we will work together towards the goals described on your treatment plan.
The OHO Consumer Handbook I will receive will explain in Detail: 1. How to Get Help/Report Abuse 2. Consumer Rights and
Responsibilities 3. OPTIMUM HEALTH OUTCOMES, L.L.C Rights and Responsibilities 4. Confidentiality and Release of or Request For Information 5. Notice of Privacy Practices 6. How to Plan and Receive Services 7. Grievance Procedure 8. How Violations of Federal and State Laws should be reported to Appropriate Authorities of a provider or entity.
Insurances And Billing: If you have a health insurance policy with behavioral health coverage that is not Florida Medicaid, please check with your insurance company about whether services provided by Optimum Health Outcomes are covered by your policy. We will bill the insurance company; however clients are responsible for any amount that is not covered by their insurance policy. Statements with balance will be sent to Clients via email or mailing address on file.
Out of Pocket Fee: To meet the need for counseling and other behavior health services, discounted sessions are available for clients “paying out of pocket”. OHO Personnel will discuss rates for out of packet care with you.
I consent to treatment and agree to abide by the above stated policies and agreements with Optimum Health Outcomes, LLC and it's affiliates. This consent is valid until revoked or OHOLLC makes changes.