Warranty Claims

Warranty Claim

Pleae fill this form out if you have a damaged jewelry. This is for only jewelry warranty claims.
Name*

First NameLast Name
Phone Number*
Required in order for us to process your warranty clam! We will text you if we have questions. Please use a mobile phone number only.
Email*
example@laurenkenzie.com
Return Address*

Street Address

CityState

Zip CodeCountry

Damaged Item Details

Please let us know what you're returning and why you're returning it so that we can better serve you. We take warranties very seriously.
Item Style:*
Why are you retuning the item?*

Broken - Jump ringBroken - ExtendersBroken - ClaspTarnishing - Gold fading awayMissing Diamonds - Missing or damagedOther
Proof of damage*
Proof of damage*

Proof of Purchase

Receipts are not required but helps us process your return much faster!
Where did you buy your jewelry?*

www.laurenkenzie.comAt a StorePop-Up EventOther
File Upload

Cancelof
If you selected (Store, Pop-Up or Other) please let us know what store or pop-up you purchased the item from.*
*Example - I purchased this item at a Pop-Up Event in Huntsville, AL at Kendry Collection.

Read before shipping your orders back to us.

We do not charge anything to repair or replace your damaged jewelry. However we do not cover the shipping. By charging for shipping is how we are able to offer a "Lifetime Warranty".
Steps on how to return your items:
1. Placed your item inside a bubble mailer.
2. Make sure to write your "Warranty ID" number on the outside of your package. This ID # should have been emailed to you.
3. Close the envelope and take it to your local post office.
4. Pay for the shipping.
5. Returns take up to 10 days to process.
6. Once we have repaired or replaced your item/items we will mail it back to yous using the address and info your have provided above.

Return Options*

Return the item myself.

You will just need to pay for the return shipping and place your item in an envelope and mail it off to us. Once we receive it we will use this $5 dollar flat fee to return your item back to you.

$6.00

Enter coupon

Subtotal

$0.00

Tax

$0.00

Shipping

$0.00

Total

$0.00

Payment Methods

Credit Card

Cash App Pay

Should be Empty:

Warranty Claim

Damaged Item Details

Proof of Purchase

Read before shipping your orders back to us.

Payment Methods