You have indicated some level of suicide, self-harm or harm to others risk for this referral. Head 2 Toe Kids and Family Health is NOT a crisis support service. We have substantial wait times for services and are not the appropriate service to adequately support you or your family if there are active suicide, self-harm or risk to others-based concerns. If you or your child have ANY current concerns around suicide, self-harm, or risk of harm to others please utilise the appropriate crisis support options:
- Call 000 and ask for ambulance
- Present to your local Emergency Department
- Contact the NSW Mental Health line to support with triaging concerns; they are available 24 hours/ 7 weeks on 1800 011 511
If you or your loved one require crisis counselling or emotional support, please utilise the appropriate services:
- Lifeline: 13 11 14 | www.lifeline.org.au (24/7; crisis counselling for adults and teens via phone or chat); 13 92 76 (13 YARN) for Lifeline-trained Aboriginal and Torres Strait Islander Crisis Support specifically
- Kids Helpline: 1800 55 1800 |www.kidshelpline.com.au(24/7; crisis counselling for child via phone or chat)
- QLife: https://www.twenty10.org.au/get-support/lets-talk/chat-online/ (counselling after 3pm to midnight specifically for LGBTIQ+ populations)
- Parent Line NSW: 1300 1300 52; counselling support for parents/ parenting issues (9am-9pm, Mon-Fri; 4pm- 9pm on weekends)
If you believe that your referral does NOT have active suicide, self-harm, risk to others concerns despite answering ‘yes’ to our risk-based questions and a potential long wait-time may be appropriate in your case, please contact Head 2 Toe Kids and Family Health on (02) 8894 1013 and ask to speak to our Intakes Team to proceed further with this referral. We are NOT able to accept this referral through this automated online system and clinical consultation is required before we can add your child’s information to our waitlist.