Shopkeeper Responsibilities:
Consults with customers to understand their needs and preferences related to merchandise.
Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
Answers customers questions about merchandise and additional services offered at Cleveland Corner.
Assists customers with purchase decisions.
Retrieves merchandise from sales floor, stock room, or other inventory locations: places special orders.
Collects payment using the store point of sale system.
Processes returns and exchanges.
Maintains clean storefront and public bathroom.
Performs other duties as assigned, including filing, inventory processing, supply orders etc.
Required Skills/Abilities:
Team player.
Enthusiastic, positive attitude.
Excellent verbal communication skills.
Excellent active listening skills.
Excellent sales and customer service skills.
Extensive knowledge of the merchandise sold.
Ability to anticipate customers needs.
Ability to recommend merchandise to customers.
Ability to operate or to quickly learn the stores point-of-sale system.