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Turnaround time for billing questions is 2 business days.
We are in network with most major insurance companies. Remember, your insurance is your insurance and how they process is their responsibility. We take careful consideration in submitting clean claims and billing appropriately. We recommend contacting your insurance company to determine benefits, eligibility, copays, co-insurance, etc. We are able to provide you information that we are able to pull up through the portal; however, this information is not always accurate. If we provide information, it is an estimate and it is not known for certain until after insurance has processed the claim. We bill claims out daily; however it can take weeks for insurance to process. Questions to understand your insurance benefits:Is xxxxxx therapy covered by my policy?Is there a visit limit (if so is that based on calendar year or service year)?What is my copay amount?Do I have to meet a deductible first? If so what is the deductible and how much have I met already?
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