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  • If your pet was taken directly to the treatment area, our staff may be requesting immediate authorization for treatment. They will keep you informed of cost throughout the process. The initial cost of treatment for emergent needs can be $700-$800. Please inform the staff if there are financial constraints regarding care as quickly as possible. AERC will do our best to provide care within your financial means. Total cost of care will be greater than $700 for critical patients.

  • Pet Poison Helpline - (800)213-6680

    ASPCA Poison Control - (888)426-4435

    Our veterinarians have general information related to raisins/grapes, ibuprofen/carprofen, white/milk chocolate, and THC/marjiuana. If your pet ingested one of these items please speak with our triage team prior to contacting poison control. 

  • AI Software Consent and Release

    Our veterinary services utilize AI software, which records your conversations with our team to transcribe the information into your pet's clinical record. This includes:

    Appointment Recording: Your conversation with our staff may be recorded to facilitate accurate medical records. 

    Usage Rights: You grant us permission to share these recordings and any other materials you choose to provide for the purpose of improved clinical documentation. 


    Age Confirmation & Understanding: You affirm that you are at least eighteen years old, and that you understand and accept the terms in this agreement. 
    We are committed to providing the best care for your pet in a manner comfortable for both of you.  

    Please let us know if you are not authorizing Animal ER Care to use AI software.

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  • Payment Policy and Authorization

     

    • I understand that ALL charges are due at the time of service(s).
    • I'm aware the initial doctor examination fee is $180.00.
    • Animal ER Care, LLC makes every effort to ensure that all charges are entered at the time of discharge. However, if missed items are found, I understand that I am liable for these charges and will pay said charges within 30 days of the billing date. 
    • I assume all responsibility for charges incurred in the care of this pet and will ask any questions regarding this payment policy before services rendered. I understand that there will be a $25.00 returned check fee assessed to my account on all returned checks.
    • I agree, that in the event that my account is turned over to a collection agency or attorney due to non-payment, that I will pay an additional $30.00 as reasonable collection fees plus any collection costs and attorney's fees incurred in connection with the collection of my account. 
    • I authorize Animal ER Care, LLC to examine, prescribe for, and treat the above pet. I consent to the release of medical information to and from my family veterinarian(s). 
    • We occasionally take photos and videos and/or blog about our patients.  To opt your pet out of this option please complete the last question on this form. 
       

    By sending this electronically, I acknowledge that I have completely read this questionnaire and comprehend it fully.

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