Proof of isolation for employees and employers
If proof of COVID-19 isolation is needed for employment reasons, the Ministry recommends workplaces do not ask for a certificate from a medical professional due to the additional pressure this creates for primary healthcare. The Ministry of Health text services 2328 or 2648 can be considered sufficient evidence.
When you are confirmed as having COVID-19, or identified as a household contact needing to isolate, a text is sent to you from the Ministry of Health’s 2328 or 2648 numbers.
Proof of needing time off work can be provided by showing your employer the text message.
A second text may be sent from this number when you can leave isolation. The timing of this message is according to public health isolation requirements at the time.
An employer may want to see both texts.
2328 or 2648 numbers are a text service that confirm when a person is COVID-19 positive, or is a household contact, and when their isolation period has ended.
The Holiday Act 2003 says an employer may require an employee to produce proof of sickness or injury for sick leave taken if the sickness or injury is for a period of 3 or more consecutive days. Proof of needing time off work due to COVID-19 illness, or as being the household contact of a person needing to isolate, can be confirmed by sighting the text messages from 2328 or 2648 to the person needing to isolate, as reliable evidence. With health providers busy treating those with winter illnesses, employers are encouraged to accept these text messages as sufficient evidence for sick leave purposes, and not request medical certificates.
Medical certificates are not required, and should not be requested, for employers to access the COVID-19 Leave Support Scheme.
For more information on leave entitlements and COVID-19, visit Employment New Zealand