CANCELLATION POLICY: You will receive a confirmation text 72 hours before your scheduled appointment. A 50% cancellation fee will be charged if the appointment is canceled within 48 hours of booked appointment time. The fee will be determined by the expected hourly service cost of $100/hr.
Cancellations less than 24 hours as well as no-shows will be charged the full service hourly fee of $100/hr.
** Emergencies do happen and are not included in my last minute cancellations. If the circumstance is an emergency, Policies may be altered.
If 15 minutes late to appointment, the entire service will not be guaranteed and lost time will still be included in cost. If 20 minutes late, services will have to be rescheduled and will be considered a no-show. Time booked for appointment will be charged in this case.
THREE STRIKE POLICY: If client reschedules appointment 3+ times, a non-refundable/non-transferable deposit of $100 will be required for the final date chosen and used toward that specific color appointment.
CREDIT CARD TRANSACTIONS: All credit card transactions will include a 3.5% processing fee. Other options of payment without fee are cash, Zelle, Apple Pay, and Venmo.