HSTAR Scotland SCIO - Self Referral Form Logo
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  • Welcome to HSTAR Scotland SCIO Self-Referral Form

    Our purpose is to support women in rebuilding their lives after experiencing trauma and abuse. HSTAR offers trauma-sensitive, person-centred support to women affected by past trauma, abuse, and mental health challenges. All information provided in this form will be kept confidential and will not be shared outside the charity without your explicit written consent. However, in rare cases where there is a credible risk of harm, we reserve the right to breach confidentiality.
  • Eligibility

    We aim to provide free services to all eligible women in the Forth Valley. However, please be aware that fully funded services may not always be available due to changing funding situations and current projects. If there is no secured funding for your area, we will offer you the choice of either partially funded sessions or placement on a waiting list. If you live outside the Forth Valley area, we can only offer counselling services on a partially funded basis.
  • 1.

    We can accept referrals from women who are over 16 years old, reside in Scotland, and are in a safe personal space/environment. After receiving your referral, we will conduct your intake assessment telephone call within a maximum of 4 weeks. If eligible for our services, the average timeline to be matched with one of our therapists and begin trauma recovery therapy is 6 weeks, based on your needs and availability.
  • 2.

    You may be matched with therapists in training who are completing their placement with HSTAR Scotland. All student therapists are thoroughly screened, insured, registered members of COSCA/BACP, and receive full clinical supervision.
  • 3.

    We operate a minimum 24-hour cancellation policy. If you cancel your session with less than 24 hours’ notice or do not attend your appointment, HSTAR Scotland will issue you a late cancellation fee of £40, which must be paid before your next session can be booked. HSTAR Scotland provides short-term support (up to 18 therapy sessions; other services may vary). In line with our support model, only two cancellations are permitted within the allocated service block. As a small charity, our cancellation policy is essential because we rely on timely communication to effectively manage our limited resources and continue offering vital services to those in need. We appreciate your understanding and cooperation
  • 4.

    For therapy and mental health and wellbeing sessions you will be required weekly attendance; we do not offer flexible or biweekly scheduling options.
  • 5.

    Based on our terms and conditions and current funding availability, you may be required to pay a refundable deposit of £40. This deposit will be returned to your nominated bank account within 14 working days following your final session with our services. Please note, the refundable deposit scheme does not apply to partially funded therapy.
  • 6.

    We will offer you a therapy modality based on your individual healing needs and matched with the availability of a suitable therapist.
  • 7.

    We will be contacting you via email or telephone during your engagement with HSTAR. We ask for your active engagement and to reply to our emails or returning our calls within maximum 5 working days. We might close your file if you remain unresponsive.
  • Receiving Therapy Elsewhere

    You must notify us about any ongoing medical treatment about your physical and mental health wellbeing. This is to assure that we fulfil our duty of care and that the support you receive is not inadequate or harmful.
  • SELF HARM / SUICIDAL RISK

    HSTAR is not an emergency service, and we may not be able to assist you with therapy services if you are actively experiencing suicidal ideations, engaging in significant self-harm, or unable to keep yourself safe. If your mood deteriorates and you need urgent help, please contact one of the following: GP ‘out of hours' service, 111 who can put you through to an out of hours doctor or help if necessary; Samaritans: Telephone support, Tel. 116 123 Hours: 24 hours, 7 days a week Samaritans website: www.samaritans.org; In an extreme emergency call 999 for an ambulance or go to the nearest Emergency Department; Your GP in surgery hours.
  • Personal Information

    Please tell us a little bit about yourself.
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  • Emergency contact

  • Which GP practice are you registered with? 

  • Reason for contacting HSTAR Scotland

    Please select the options below that match your situation.

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  • Our Other Supportive Services

    Our objective is to advance emotional and mental health well-being through the provision of responsive multicultural and multilingual counselling support for women who have been affected by trauma. We are promoting mental health care awareness, hosting multicultural events, delivering focused training, offering befriending activities, and other mental health wellbeing support programmes. It is the main goal of our service to assist you as a woman in exploring and understanding your recovery. You can reclaim your life reactions, and responses in this period of emotional upheaval, anxiety, and despair. All so that you can re-establish your sense of inner balance, perspective, and purpose. We can provide a confidential and supportive space in which calm reflection will enable you to take stock of your experiences, feelings, thoughts, and sensations.Our emotional support practitioners can offer a safe and empathetic space to express - usually online or by telephone - their thoughts and feelings about issues that confront them. It is not about giving our ladies advice or telling them how to be. Rather, the service is designed to help them explore what has happened, what they are experiencing and how they can rebuild their inner strength and self-confidence.
  • Confidentiality and Privacy

    Respecting your confidentiality and privacy is fundamental to our practice. Your form will be stored securely and governed in line with our GDPR. We will not share your information with anyone outside our practice, unless we believe you are at imminent risk of harm (or a child or vulnerable adult is at a serious risk). In this instance we are legally bound to share basic information in order to keep you (or a vulnerable other) safe. *
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