SHADOW SERVICE AGREEMENT 
  • SERVICE AGREEMENT

  • This Service Agreement made and entered into this day of   Pick a Date*   
    at Mandaluyong City, Philippines by and between:

  • TEAMWORKS ABA THERAPY, INC., a corporation duly organized and existing under the laws of the Republic of the Philippines with office address at No. 26-A North Sikap St., Plainview, Mandaluyong City, Philippines, represented in this instance by its Managing Director, RODRIGO G. DAVID, JR., hereinafter referred to as “TeamWorks;”

     

    and

  •    *   *   ,Parent/Legal Guardian of     *   *of legal age, Filipino,      *  and residing at   *      *   *   * , hereinafter referred to as "Client"     

  • Teamworks and Client shall be hereafter referred to individually as a “Party”, and collectively as the “Parties.

  • Client Information

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  • Service Package Details

    • Security Deposit PHP5,000.00
    • Shadow session fee: PHP1,000.00 / session (first 2 hours); PHP500.00 / hour for the succeeding hours
    • Home-Based ABA Therapy Fee:     PHP1,000.00 / session (2hours)
    • Assessment Fee: Php3,300.00 (first 2 hours of the assessment); PHP600.00 / hour for the succeeding hours
    • Frequency: 3 sessions/week; 156 sessions/annum (recommended minimum sessions/week)
    • Program Manager’s Fee: Php1,200.00 per visit (minimum of 1 visit per month); PHP600.00 / hour for the succeeding hours
    • Transportation Allowance for Therapist/Program Manager: Minimum of PHP50.00 or actual cost whichever is higher.

    Note: Fees are subject to change with prior notice by management.

  • Requirements:

    • All clients shall be required to have at least one (1) active email account to be used by TeamWorks
    • Advanced Session Fees Payment (Postponed During COVID-19 Pandemic)  All Clients are required to settle advance session fee payments on the collection dates as specified in the current TeamWorks Client Circular. The advance session fees shall be billed based on the new payment terms following the published schedule by TeamWorks which shall cover regular ABA or shadow session fees only.

    o The prepaid session fees shall be equivalent to the sum of two (2) or three (3) weeks sessions based on the projected number of sessions in schedule.  This shall cover regular ABA session fees, shadow teacher fees, program manager fees (e.g. home visit, school visit, case conference, assessments with doctors and other professionals), and other special services rendered by the therapist (e.g. school visit, case conference, assessment with doctors and other professionals

    o All other fees (e.g. transportation allowance, therapy materials, purchases from TeamWorks, and other fees that may arise) shall be presented to the client by the therapist or case manager in a separate billing and payable in cash basis only.

    • Payment Terms Clients may choose from any of the following payment terms:

     Annual (1-year advanced payment)

    -Updated SOA shall be sent through email every month

    -Program Manager’s visit/ additional sessions or services shall be added   on the nearest SOA

    Semi-Annual (6 months advanced payment)

    -Updated SOA shall be sent through email every month

    -Program Manager’s visit/ additional sessions or services shall be added   on the nearest SOA

    Monthly (4 or 5 weeks advanced payment)

    -Updated SOA shall be sent through email every month

    -Program Manager’s visit/ additional sessions or services shall be added   on the nearest SOA

    Semi-Monthly (2 or 3 weeks advanced payment)

    -Updated SOA shall be sent through email twice a month

    -Program Manager’s visit/ additional sessions or services shall be added   on the nearest SOA

  • IMPORTANT:  All payment terms shall be based on the actual number of weeks in a month.

                           Clients may choose from the following payment options.

  • A. BDO (OVER THE COUNTER) DEPOSIT REFERENCE FACILITY

    • Accessibility.
    • Session fees may now be paid OVER THE COUNTER through any BDO branches in the Philippines using the regular deposit slip with the following details. Account Number4598016968 Account NameTeamWorks ABA Therapy, Inc. Reference No. and Payor’s Name(To be assigned by TeamWorks) (Child-Client Name) BranchBoni-Ligaya, Mandaluyong
    • Real time payment verification and tracking. No need to email deposit slips to TeamWorks.
    • Saturday and Sunday banking in BDO SM Mall branches.
    • Bank Charge of PHP20.00 per Transaction (over the counter)
    • Not applicable for online deposit
  • B. BDO ONLINE DEPOSIT (COVID-19 Adjustment)

    Account Name                    TeamWorks ABA Therapy, Inc. 

    Account Number                 004598016968 

    Note: Please indicate the name of child on the online deposit as reference for payment then send a screen shot to this email: teamworkspayment@gmail.com for us to confirm your payment.

  • C. UCPB (OVER THE COUNTER) BILLS PAYMENT FACILITY

    • Bills Payment (Yellow Payment Slip)
    • All Clients shall be required to pay all session fees to the following account using the assigned subscriber account number:
    • Payments may be verified one (1) day after payment date. No need to email payment slip to TeamWorks.
    • Payments may be made to any UCPB Branches in Metro Manila or Provinces in the Philippines. For provincial deposits, bank charges may apply and shall be for the account of the client. You may check the nearest branch at www.ucpb.com .
    • Not applicable with on-line transactions.
  • D. PAYMONGO

    Account Name                    TeamWorks Behavioral Therapy 

    ·     Payment links sent via Messenger/Viber/Email

    ·     Credit or debit cards. 3.5% + ₱15.

    ·     Standard foreign fee. For cards issued outside the Philippines. + 1%

    ·     E-wallets. GCash, GrabPay. 2.9%

    ·     OTC or Coins.ph. 7-Eleven, M Lhuillier, Cebuana. 1.5% (₱10 min)

  • TERMS AND CONDITIONS

  • 1. TERM

    1.1 Duration

    This Agreement shall be valid for a period of one (1) year commencing on the Effective Date.

    1.2 Automatic Renewal

    Should either of the Parties receive no written notice of termination at least one (1) month prior to the expiration of the Term, this Agreement shall automatically remain in full force and effect and shall continue to bind the Parties for another period of one (1) year from expiration of the Term, without need of any act of the Parties, until a new agreement is executed by the Parties which shall in no case be executed later than two (2) months from expiration date of the Term.

    1.3 Involuntary Termination

    If for any reason, either of the Parties decides to terminate this Agreement prior to the expiration of the Term, a written notice must be tendered upon the other Party at least one (1) month prior to the intended date of termination, without prejudice to the right of the aggrieved Party to seek such measures and reliefs as sanctioned by law and appropriate under the circumstances, unless the same becomes subsequently mutual.

  • ADMISSION CONDITIONS:

  • 1.4 Initial Assessment

    Before actual performance of sessions, the client shall be assessed by the respective Program Manager together with the assigned therapist. Teamworks shall be entitled to an assessment fee of Three Thousand Three Hundred Pesos (PHP3,300.00). This will be for the first 2 hours of the shadow session. 

    1.5 Security Deposit

    1.5.1 The Security Deposit, which shall be held in trust by TeamWorks for the Client, shall ensure the faithful performance by Client of his/her obligations under this Agreement and shall answer, without need of prior notice to Clients, for any claims and liabilities of Clients arising from or in connection with this Agreement.

    1.5.2 To confirm an admission, the Client shall post a security deposit as specified in the contract in cash or check (subject to clearing This shall be returned to the client after the termination of the contract or may be consumed as payment for the equivalent remaining sessions prior to termination of the contract as the case may be.

    1.5.3 In case the client terminates this agreement prior to its expiration date, the security deposit shall be forfeited. However, Teamworks may consider the refund of such deposit in cases where in the cause for termination is initiated by a written recommendation coming from the developmental pediatrician showing that the child no longer needs ABA therapy.

    1.5.4 Documentary Requirements.

    Client should submit all documentary requirements as specified in the customer policy of Teamworks which forms part of this agreement.

    2. Scope of Work

    2.1 TeamWorks shall provide shadow services, to the client-child with  special needs at his/her residence, school, or at the TeamWorks Center as the case may be. For this purpose, “children with special needs” refers to children aged two (2) to fifteen (15) years old, diagnosed with Autism, PDD (Pervasive Developmental Disorders), Asperger’s Syndrome, ADHD (Attention-Deficit Hyperactivity Disorder), ADD (Attention-Deficit Disorder), mental retardation, and other related conditions.

    2.2 Teamworks shall assign a specific shadow to perform and implement the program formulated by the program manager as specified in this agreement. Teamworks shall have the right to replace/re-assign shadow teachers whenever necessary under justifiable cause.

    2.3 Actual shadow sessions shall be performed on the schedule dates and place specified in this Agreement.

    2.4 Changes in schedule shall not be made by the client unless allowed by Teamworks. In this case, the client shall request in writing addressed to the Teamworks Director for Client Management the intent to make changes in the schedule. The Director shall approve or disapprove such request and determine the effective date of the new schedule.

    2.5 TeamWorks shall require at least one Program Manager’s Visit per month to monitor the program of the child.

    2.6 Liability to Clients and Third Persons. 

    Any activity performed by the therapist other than the rendition of service to the client, shall not bind in any manner whatsoever TeamWorks. Any and all claims, losses, liabilities, and damages resulting, directly or indirectly, from such unauthorized activities shall be the personal liability of the therapist. Notwithstanding that the activity is within the scope of services to be provided to clients, any and all such claims, losses, liabilities, and damages shall be the exclusive responsibility of the therapist if such activity was performed with fault or negligence on the part of Therapist.

  • CANCELLATION OF SESSION/S BY CLIENT

  • 3. CANCELLATION OF SESSION BY CLIENT

    3.1 Clients may cancel any session provided that they notify the therapist and program manager (for scheduled visits) at least two (2) hours prior to the official schedule. Otherwise, the session shall be already by charged to the client regardless of the nature of cancellation.

    3.2       Allowance for cancellation of session shall be limited to 2 sessions per month; except for uncontrollable reasons. Uncontrollable Reasons means that the sessions were affected by:

    3.2.1   Communicable Diseases acquired by the child (e.g. measles, chickenpox, sore eyes, rubella, mumps, etc.)

    3.2.2    Force Majeure, Natural Calamities (e.g. typhoons, flooding, earthquake, etc.)

    3.2.3    Tragedies (e.g. death of immediate family member, fire, etc.)

    3.3       In cases of session cancellation due to uncontrollable reasons, TeamWorks shall reimburse it to the client by issuing a credit memo reflected in the following billing statements. However, should the cancelled sessions exceed five (5) sessions or more, Teamworks shall charge a PHP1,000.00 per session missed for the retention of the original therapist. Otherwise, TeamWorks shall have the right to pull-out the original therapist for assignment to other clients.

  • 4. CANCELLATION OF SHADOW SESSIONS DUE TO SCHOOL ACTIVITIES

    In cases where in the shadow session/s are cancelled due to school activities or programs, all session fees shall be forfeited, and may neither be credited to the clients succeeding statement of account nor refunded to them.

    5.ABSENCE OF THERAPIST DURING SESSION/S

    5.1 In cases where in the therapist is absent during a session, it shall be mandatory for him/her to initiate a make-up session. Should the therapist be unavailable, a reliever therapist shall be assigned for the make-up session.

    5.2 In cases where in a make-up session is not possible on the part of the client or the therapist, TeamWorks shall reimburse it to the client by issuing a credit memo reflected in the following billing statements.

    6. FAILURE TO PAY SESSION FEES

    6.1 In case the Client fails to pay the session fees on the date due, TeamWorks shall issue a notice of non-payment to the Client through the respective therapist and shall be given a grace period of 3 working days from the due date to settle it.

    6.2 For check payments, 3 working days for bank clearing shall be observed. Should the check be rejected by the bank for lack of funding, TeamWorks shall give the Client a grace period of 3 days to settle it.

    6.3 In case the client fails to settle the outstanding amount after the grace period, a 10% surcharge based on the outstanding amount shall be imposed and the succeeding sessions shall be automatically be put on hold until settlement in full of all outstanding fees and surcharge. TeamWorks shall notify the Client in writing and about the service postponement. The sessions shall commence on the next session day after payment has been made.

    6.4 Should the client still fail to settle all outstanding fees and surcharges until the next collection date, TeamWorks shall consider it as a termination of the service agreement by the client and shall forfeit the total security deposit to answer for any outstanding fees and surcharges. Should the security deposit be insufficient to cover the outstanding balance, Teamworks shall have the right to claim it through legal action.

    6.5 Failure to pay session fees on due dates for 3 consecutive collection periods shall give right to TeamWorks to revoke its service agreement with the Client.

    7. OTHER CONDITIONS

    7.1 Teamworks may require the client to provide additional fee for transportation expenses of the therapist under justifiable cause.

    7.2 In cases where in the therapist’s contract ends and he/she no longer renews his/her contract or pre-terminates his/her contract with TeamWorks, the said therapist shall be required to undergo a transition period and shall endorse and transfer all pending/future tasks and information to the replacement therapist provided by TeamWorks.

    7.3 The client understands the exclusivity of this agreement with Teamworks and shall not bind or transact personally with other parties whether acting on a freelance or full-time basis (including the assigned Therapist /Program Managers of Teamworks) offering ABA services during the term of this agreement.

    7.4 The client policies shall form part of this agreement and other policies, rules, and regulations (e.g. fees adjustment, new payment schemes, changes in procedures/policies, etc.) issued in the form of a memorandum/circular that may be formulated thereafter upon prior notice shall be observed by the client.

    8. EFFECTIVITY This Agreement shall take effect on the date that this Agreement is signed by the Parties.

  • ACKNOWLEDGEMENT

  • IN WITNESS WHEREOF, the Parties have hereunto set their hands on the date and in the place first written above.

    TEAMWORKS ABA THERAPY, INC.

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  • Rodrigo G. David Jr.

    Chief Business Development Officer

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