Work Order Form

  • Work Order Form

    Universal Billiards Service Department

  • Thank you for reaching out to Universal Billiards regarding your game room product services. Below is a form with the basic info we need to provide a quote. Please complete this form with as much information as possible so we can provide an accurate quote.

    To complete this form you will need detailed information about all contacts, addresses, products, and staircases involved with the project. You will also need photos of the products, in addition to photos of any staircases that will need to be utilized during these services.

    This information will be processed in the order received, and you can expect follow up from someone on our Sales Team within 1-3 business days.

  • Please Note: Due to high demand, we are currently booking all services and work orders at least 3-4 weeks out.

  • Format: (000) 000-0000.
  • Is Billing same as Contact?*
  • Is billing address a business or commercial property?*
  • Format: (000) 000-0000.
  • What is your rough time frame for completion of service work?*
  • What services are needed? *
  • What's the condition of the rubber cushions on the rails?*
  • What type of move will this be?*
  • Are all pool table parts (slate, legs, rails, cabinet, etc.) already in the room where the table is to be assembled and installed?*
  • Is the current address a business or commercial property?*
  • Should we reach out to you when we're on our way to the pick-up address above?*
  • Format: (000) 000-0000.
  • Is the product already dismantled at the pick-up address?*
  • Is the final address a business or commercial property?*
  • Should we reach out to you when we're on our way to the drop-off address above?*
  • Format: (000) 000-0000.
  • Does the product need to be left unassembled for storage?*
  • What is the age of the product(s) needing service? Check all that apply if there are multiple products.*

  • Dimensions:

    In the next section, we will need to determine the length and width of any products needing service. Most games, including shuffleboard tables, are measured from outside edge to outside edge. For pool tables, measure the length and width of the playing surface (this is the clothed area also known as the playfield):

    • Using a measuring tape, measure from the tip of one cushion nose to the tip of the opposite cushion nose.
    • You should find that the length will be double the width.
    • For example, if the width is 44 inches and the length is 88 inches, you have an 8-foot pool table.
  • Are all areas where we will be working climate controlled?*
  • Will there be any construction in progress?*
  • Will we have power available for power tools?*
  • Is access to the work area fully paved?*
  • Are there stairs involved at any step of this service work?*
  • Are there elevators involved at any step of this service work?*
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