Request the DRV for use by the PSAP for 911 phone services you must follow these steps:
A PSAP Manger will:
Emergency use: Contact local emergency management who will contact the HSEMD Duty Officer at 515-979-2200 or e-mail iowadutyofficer@iowa.gov for emergency support.
Non-emergency use (e.g., PSAP move): Contact HSEMD 911 Program Manager at 911@iowa.gov well ahead of the non-emergency date.
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