Cancellation/Refund Policy
If you need to cancel or reschedule a tutoring session, you must do so at least 24 hours before the scheduled time to avoid a cancellation fee.
If a session is canceled less than 24 hours before the scheduled time, a cancellation fee of 50% of the cost of the session will be applied.
If the session was paid for in advance and is subject to the cancellation fee, a refund of 50% of the cost of the session will be given.
If the session was not paid for in advance, 50% of the cost of the session will be charged.
If you would like to reschedule a session, you must select an alternative time slot that is within 2 days of the originally scheduled time to avoid the cancellation fee.
If an alternative time is not selected or not available within 2 days of the original time, then the cancellation fee will be applied. For extenuating and/or emergency circumstances, please contact Reilly Math Tutoring to discuss options.
Following three cancellations without proper notice, all subsequent cancellations without proper notice will be charged for the total cost of the session.