Indiana Costco Special Order Window Fashions Sales Contract Logo
  • HOME IMPROVEMENT SALES CONTRACT

    (Indiana)
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    • Member Information (Tap to Expand/Collapse) 
    • Sale Information (Tap to Expand/Collapse) 
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    • Project Disclosures (Tap to Expand/Collapse) 
    • Safety Requirements: I understand per recent Child Health and Safety Regulations, unless I am purchasing a cordless shade, cleats and/or cord tensioners are mandatory and must be installed to secure the cord or chain. Some corded window fashions will have break away tassels which will come apart if not operated or assembled correctly. I have been shown what this looks like. 

      Lift Options and Placement: My consultant has done a final walk through with me and gone over each line item on the work order, confirmed which sort of lift option and control locations I have chosen. I have been shown and understand how to operate my window fashions. I have been shown both the room facing side and the street facing side of the fabric. Custom cord lengths must be requested at time of order. Standard cord length is approximately 1/3 of the ordered blind or shade height. 

      Stacking/Doors: I understand that when my window fashions are fully open, the window fashions will have a stacking effect which will block a portion of the view outside my window or door. The only way to avoid this is by having the window fashions mounted sufficiently past the top or sides of the window opening. Shades mounted on doors may interfere with function with how far the door will open due to the added projection. My design consultant has discussed this with me and fully let me know the options available. 

      Room Darkening and Light Gaps: I understand that ​no product​ offers total blackout of all light from every angle. All inside mounted window coverings will have light gaps at the side edges to allow the product to raise and lower. Outside mounted products will also have light gaps where the product is not completely flat to the window. There are also light gaps between slats of all slatted or louvered window fashions products. Standard characteristic is tighter vane closure at top of shade than the bottom of the shade. The taller the window, the bigger the contrast in vane closure between the top of the shade and the bottom of the shade will be. Windows and doors can be made with different types of glass/tint which can create the appearance of color variation from one window to the next. Objects outside the home can also create the same effect​. 

      All orders - unless specified in the Work Order, the following disclosures apply to ​all​ orders:

      1. Removal of existing product: If requested to have the installer haul away and dispose of existing window coverings, I understand they cannot be returned at any time after removal from my home. I understand there may be holes or different wall colors that remain exposed after the installation, and ​patch work or touch ups are not included.


      2. All production times are estimated. Please refer to the Home Improvement Sales Contract for details on permissible delays.


      3. Shipping damages or delays by a third party are out of our control and are not eligible for compensation. Every effort will be made to expedite any remakes.


      4. Re-measure appointment: To ensure the most accurate fit possible, you may be contacted within the next few days to set up a time for a specially trained individual to come out and re-measure the windows prior to installation.


      5. Out of square/plumb windows: Not all windows in homes are perfectly square/plumb. I have been shown windows in my home that are out of square/plumb by a trained professional. I understand that window fashions may not hang level in these windows identified as out of square/plumb.


      6. Refund policy: Member understands special order merchandise, custom merchandise and installed merchandise CANNOT BE RETURNED FOR CREDIT OR REFUND​. The product selected is made to the member's unique specifications. ​This is an exception to Costco’s standard return policy.


      7. Changes to product selection, style, color, fabric and/or features will incur additional costs to you after the 3 day expiration of your right to cancel. ​I have been shown an example of the window fashion style I have selected to purchase.​ All decision makers have seen and agreed to the product(s) being ordered.


      8. Fabric selection is subject to change. If warranty repairs are unable to be done, shade(s) may need to be remade with newly selected fabric. If a member wishes to have their entire order remade, members will be responsible for the costs associated for this. Warranty repairs/r

    • Project Disclosures 
    • Product Disclosures (Tap to Expand/Collapse) 
    • Cellular/Pleated Shades: I understand cords and route holes will be visible on both sides of pleated fabric. There will be pinholes of light visible down the front of the shade where the string goes through. Cellular and pleated fabrics are translucent, and their colors may be influenced by changing light conditions. Colors may appear to vary depending upon the time of day, the type of lighting, the type of glass a window is made from, as well as whether the shade is partially or fully lowered. Dye lots between orders cannot be guaranteed. It is recommended that all shades in one room be ordered together. To maintain optimum performance of your cordless shade, the manufacturer recommends you operate your shade frequently. Slight light gap between bottom rail and sill is considered normal. 

      Sheer/Layered Shades: I understand the fabric width is narrower than the finished shade width of the tube and its components. There will be light gaps on the sides. There will be a light gap between the slats in the fabric (sheer shade). I understand that ​no product​ offers total blackout of all light from every angle. I understand that there will be a gap between the bottomrail and the windowsill. I understand that there may be some slight wrinkling in the sheer fabric at the seam of the vane and this is a normal characteristic from the weaving process. 

      Roller/Solar Shades: I understand roller shades are available in Light Filtering, Room Darkening or Blackout fabrics. I understand that solar shades are available in different opacities. Each option offers a different amount of privacy and light control. The design consultant has explained each option to me and what to expect visually. 

      Having a mesh bug screen on your window with a solar shade may create a moiré visual effect. This is normal and the design consultant has explained what to expect if mesh screens are in the window. Due to the manufacturing process, shade fabric may have “pinholes” of light showing through. This is to be expected and cannot be changed. In some cases, extra wide solar shades may have a slight “V” shape in the center due to the weight. ​No product​ offers total blackout of all light from every angle. Slight fraying is normal and can be trimmed with scissors. Slight telescoping will occur if the shades are not installed level. Exact alignment of the fabric pattern across side by side shades is not possible. Vertical alignment of the shade fabric with cassettes is not possible. Fabrics with large repeat patterns are not centered on the shade.

      Woven/Natural Shades: I understand woven shades are a natural product and may stretch over time. Additionally, uniformity in color and texture cannot be guaranteed, as natural materials have variations. Edge banding helps control stretching/sagging and provides cleaner edges. Slight fraying is normal and can be trimmed. Woven shades installed without a liner offer very little privacy and will fade over time. Installing a liner with your shade will help to block light and increase the life of the shade. Pinholes will be visible with a privacy liner where the rings attach. ​No product​ offers total blackout of all light from every angle. Valances and returns on woven shades come in two pieces and there will be a small gap where they meet. The returns can also flare out to the side when the shade is lifted all the way up. I have been shown the natural characteristics of the product and understand that variations may occur.  

      Wood, Composite and Faux Blinds: I understand there will be visible holes in all blinds where the lift cords run through the slats. Light will come through these holes. The number of ladders needed in your blinds will be dependent on the size of the window and the type of blind ordered. Wood is lightest, composite is second lightest, faux wood is the heaviest. Cloth tapes go on every ladder when ordered. ​No product​ offers total blackout of all light from every angle. Real wood blinds are made from natural materials and will demonstrate the natural characteristics of the wood (i.e. Graining, striping, pin knot, and mineral marks etc.). These characteristics will appear on your blinds and will not necessarily match on all blinds ordered. Real wood blinds are not recommended in humid areas such as bathrooms or kitchens as warpage could occur. Slight warpage is considered normal for real wood blinds. Dark color faux wood blinds could bow due to extreme heat when installed in western or southern facing windows. Bowing could also occur if the blinds are installed behind curtains, furniture or other top treatments which could cause a heat trap. 

      Roman Shades: I understand fabric shades come folded from the manufacturer and will require different degrees of manipulation when hung to straighten the folds and creases of the shade. It will take varying degrees of time for the fabric to hold the desired folds / creases on your shades. Due to the shipping process and packaging, the fabric shades may require steaming/ironing to remove wrinkles. The steaming and ironing information can be found on the content label sewn to the product. I understand that due to the way the shade stacks, the fabric could push out into the room and push on the valance (if a valance was ordered) on longer length shades. This is not a defect in the product or installation. Not raising the shade to a complete stack will reduce/eliminate this appearance. Due to the manufacturing process, the outside view of fabric shades shows the liner, cords and ring holes. My design consultant has shown me images and explained what this will look like. Fabric shades that are more than 45” wide, may have visible, vertical seams. I understand that I have selected a fabric with a pattern and the full pattern will be visible on my finished product. I have been shown what the full pattern looks like. I understand that standard placement of control mechanisms is behind the shade with the fabric coming off the front of the headrail away from the window. Optional front control is available, allowing the fabric to come off the back of the headrail for better light control and privacy. Optional turned headrail is available with standard cord lift for minimized projection on door applications. I understand that I have selected a fabric with a pattern. The full pattern may be visible on the finished product based on the width of the shade. I have been shown the full pattern and understand the limitations. 

      Roman Shade Styles: Seamless, Relaxed and Balloon Style - ​I understand due to the manufacturing process, seamless style fabric shades will have visible stitching, and pinholes of light where the rings on the liner are attached to the shade. There will be varying degrees of this based on the texture of the fabric chosen. I have been shown an example of this. ​No product​ offers total blackout of all light from every angle.  

      Roman Shade Controls: Cordless Controls - ​I understand when ordering cordless control for your window fashions, the size of the control mechanism will depend on the size of the shade. Not all mechanisms are the same size and larger window fashions will require larger controls. Based on the size of the windows in your home, there may be a size difference on shades mounted next to each other.  

      Roman Shades BUTD: Bottom Up/Top Down Style - ​I understand that the cord lock components hang down from the bottom of the head rail. When operated to a complete tight stack against the head rail, it will cause the intermediate rail cord lock to disengage and lower when lowering the bottom rail. To eliminate this issue, the operation of the shade should be stopped just below the head rail components. 

      Drapery: I understand a vertical seam may be visible based on the drapery width, drapery product ordered and fabric style selection. Stretching and shrinking can occur; amounts can vary depending on climate. Drapery fullness is approximate based on width and fabric style ordered. Support brackets on a drapery rod will prevent the following styles from fully traversing open and closed: Grommet Top, All Tab Styles, Rod Pocket and styles mounted on a pole with rings. Due to the shipping process and packaging, the draperies may require steaming/ironing to remove wrinkles. I understand that I have selected a fabric with a pattern. The full pattern will be visible on my finished drapery based on the width and height of the drape. I have been shown the full pattern and understand limitations. 

      Multiple Blinds/Shades: Multiple Shades on a single window - I understand shades that are mounted side by side or when multiple shades are mounted on one head rail, there will be a gap between each shade that may affect light leaks and privacy. Depending on the type of window treatment, there will be varying sized gaps.  

      Bottom Up/Top Down Shades: I understand bottom up/top down shades will have visible cords that run between the head rail and the body of the shade and hang in the window when the shade is in the top down position. Corded bottom up/top down shades will have operating strings on​ both ​sides of the shade. 

      Cordless Shades/Blinds: I understand putting cordless shades on tall windows means that they may be hard to reach at the top of the shade to pull down. Putting them on windows that go down to the floor means that the user may need to bend down to pull the shade up. Slight light gaps between bottom rail and sill are considered normal. Cellular/Pleated cordless: to maintain optimum performance of your cordless shade, we recommend you operate your shade frequently. Wider cordless shades may require two sky poles to operate. Using sky poles to operate wider cordless shades requires even pressure and may be difficult for some people.

      Motorization: Motorized products can be hardwired, plugged into an AC outlet, solar or battery powered. I understand battery life will vary significantly based upon many factors including shade size, weight, frequency of operation, type / brand of batteries used, etc. I understand no claims can be made related to battery life and that a service call is chargeable. Battery pack may be visible from the street view. When opting for a plug-in transformer there will be cords visible that run from the motor to the outlet. Please consult your owner’s manual or ​www.motorization.support​ for instructions on how to change the batteries. Motorization compatible components were discussed with the member, all electrical connections for hard wire will be handled by the member or 3​rd​ party electrician at the responsibility of the member. Motorized products will produce varying levels of sound when operating. The volume and/or type of sound varies based upon numerous factors; size, weight, shade construction, mounting surface variation, etc. Excess sound may not be indicative of poor performance or reduced reliability. I understand motorized products are not silent and some applications (i.e. lowering vs. lifting) may be louder than others. Sound levels may vary from shade to shade in the same product line. Unless noted in the Work Order, product programming or integration with other products is not included. Shade limits will be set during shade assembly. Remote/controller assignment may need to be done on site. Please consult your owner’s manual or www.motorization.support for instructions to pair remotes to shades. 3​rd Party integration is not responsibility of shade manufacture, Costco or dealer. Motorized Z-Wave shades may not start/stop at the same time or run at the same speed. Using the multi-channel remote and/or the Z-Wave gateway app will provide the best performance with shade operation speeds. 

    • Product Disclosures Initials 
    • Shutter Project Scope and Customer Review of Special Conditions (Tap to Expand/Collapse) 
    • Specifications: (review of basic option choices)

      Shutter Style

      • Standard, café, and double hung styles add privacy and versatility options to the classic rectangular shutter

      Panel Configuration

      • Defines the number and placement of panels and T-posts within a shutter unit—40 configurations available

      Color

      • Color and grain pattern may vary due to the natural characteristics of wood shutters
      • Please order all shutters for the same room at the same time

      Louver Size

      • The larger the louver, the greater the visibility to the outside

      Tilt Type

      • Hide-A-Tilt™—Powder-coat painted, steel tilt bar attached to the louvers on the backside of the panel; creates an unobstructed view
        to the outside
      • Split Tilt—Divides louvers into two operable sections by attaching two separate tilt bars. Homeowner understands that top/bottomrail size may not be identical to achieve exact ordered split tilt location; split tilt location with
        41⁄2" louvers may vary up to 2". My designer has used Graber’s rail height/louver count calculator and explained to me how my shutters will look
      • Tilt Bar—Homeowner is aware that tilt bar is to provide louver alignment, not for changing louver position or opening the shutter panel; louvers
        should be opened and closed by grabbing onto the louver directly, and panels should be opened by grabbing onto the stile and gently pulling

      Frame Type

      • Decorative options to frame the outside of your shutter panel, chosen based upon window trim and mount type

      Frame Configuration

      • An arrangement of frames and sills that surround the window opening

      Divider Rail

      • A rail that divides the shutter panel into separately operable sections; used to add strength to a tall panel or add a decorative touch
      • Homeowner understands that top/bottomrail size may not be identical to achieve exact ordered divider rail location; divider rail location with
        4 1⁄2" louvers may vary up to 2"
      • My designer has used Graber’s rail height/louver count calculator and explained to me how my shutters will look

      Different Rooms - different shutter specifications

      • Homeowner has requested different specifications for certain windows that are not consistent with the remainder of the order

      Same Room - different shutter specifications

      • Homeowner understands that top and bottom rail sizes may not be identical between shutters in the same room if ordered with different
        specifications
      • My designer has used Graber’s rail height/louver count calculator and explained to me how my shutters will look

      Pricing, Installation, effective date and alterations

      • Pricing is an estimate subject to change after SWF reviews the details
      • Any stated target installation date is an estimate of installation date only and is not a guarantee of installation date nor a condition of sale
      • Measurements are valid for six months and window openings are subject to re-measurement after six months
      • Window alterations: Homeowner accepts responsibility for costs incurred to modify or remake shutter(s) entirely if the window or wall dimensions
        are altered after final measure and order entry

      Product Characteristics

      • Shutters are not a blackout product, homeowner understands that there will be some light leak around panels , louver to louver, and between louvers and stiles. Closing louvers in the upwards position and rubbing your hand up the full panel allows for the tightest closure. 1⁄4" louver to louver light gaps are within manufacturing tolerance; at times, when louvers are closed tightly, minor variations in louver to louver gaps can be accentuated, even though within specification. If gaps appear uneven, opening the louvers slightly will result in a more appealing aesthetic (third picture below). See pictures below of the same shutter, same time of day, with three different louver positions

      • Standard Shutters: Homeowner is aware of the inherent product characteristics, noted as important to them during the measure
      • Wood shutters are not recommended in humid areas, such as bathrooms or kitchens, because they are more prone to warping. Composite shutters are recommended in those humid areas
      • Shutter panels are not intended to be left open for extended periods of time. When open, panels may sag slightly requiring a gentle lift to close properly back into the frame. This is normal for all shutters but is more
        pronounced in composite shutters due to their heavier weight. Large composite panels may exhibit a nominal amount of sag right after installation, which is normal due to their weight.
      • Specialty shutters: Homeowner is aware of the operational characteristics of the specialty shutters included in this job; specialty shapes may have inherent
        operational limits. Additional production time may be required as certain specialty shutters are manufactured overseas
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    • Home Improvement Sales Contract (Tap to Expand/Collapse) 
      1. Description of the Project, Materials and Equipment: Costco proposes to furnish you with the materials, labor, equipment and supplies as detailed in the plans and specifications for your project (referred to herein as “Work Order”).
      2. Installation: Under this Contract, Costco does not perform the installation work. Costco will subcontract the work to an authorized independent third party subcontractor ("Dealer").
      3. Contract Price: {subTotal} including applicable taxes. The Contract Price will be charged upon completion of the Contract. Contract Price is to be made payable to Costco.
      4. Approximate Start Date: {startDate} Work is considered to have begun when materials for your Contract have been ordered. Installation shall commence on the approximate date above, subject to permissible delays set forth in this Contract.
      5. Approximate Completion Date: {approximateCompletion} Work shall be substantially completed by the approximate date above, subject to permissible delays set forth in this Contract.
      6. Permissible Delays: Costco and Dealer may need to extend
        the approximate start and/or completion date due to the
        following: local permitting or inspection delays; delays caused by
        pre-existing conditions or hazardous conditions; inclement
        weather; acts of god; accidents; shortage of labor or materials;
        delay in receipt of product from the manufacturer; damage to
        product during shipping; production errors by the manufacturer;
        additional time required for change orders or additional work;
        your failure to provide Dealer with uninterrupted access to the job
        site; delays caused by you; scheduling conflicts; and other delays
        unavoidable or beyond the control of Costco or Dealer.
      7. Note about Extra Work and Change Orders: Extra work and
        change orders become part of this Contract once the order is
        prepared in writing and signed by you and Costco or Dealer prior
        to the commencement of work covered by the new change order.
        The order must describe the scope of the extra work or change,
        the cost to be added or subtracted from the contract, and the
        effect the order will have on the approximate completion date. If
        the parties fail to execute the extra work or change order in
        writing, you will still be responsible for the cost of the work
        performed based upon legal and equitable remedies designed to
        prevent unjust enrichment.
      8. List of Documents to be Incorporated into the Contract: This
        Contract consists of the terms herein, any change orders, and the
        following documents: (1) Work Order, (2) additional Costco terms
        and conditions if any provided to you, and (3) two Notice of
        Cancellation forms. In the case of inconsistency among any of
        the documents listed above and the terms of this Contract, the
        terms of this Contract will control. These documents constitute
        the entire understanding between the parties, and there are no
        verbal or written understandings changing or modifying any of
        the terms of these documents.
      9. Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY
        LAW, NEITHER COSTCO NOR DEALER WILL BE LIABLE TO YOU FOR
        ANY INCIDENTAL, INDIRECT, CONSEQUENTIAL OR SPECIAL
        DAMAGES AND UNDER NO CIRCUMSTANCE WILL COSTCO’S OR
        DEALER'S LIABILITY TO YOU EXCEED THE AMOUNT YOU HAVE
        PAID UNDER THIS CONTRACT.

      YOU, THE CONSUMER, MAY CANCEL THIS TRANSACTION AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF THIS TRANSACTION. SEE THE ATTACHED NOTICE OF CANCELLATION FORM FOR AN EXPLANATION OF THIS RIGHT. DO NOT SIGN IF ANY BLANKS REMAIN ON THE CONTRACT.

      Costco Return Policy Exception: Special order merchandise, custom merchandise and installed merchandise cannot be returned or refunded after the expiration of your right to cancel period. This is an exception to Costco's standard return policy.

      Pre-Existing Conditions: Costco and Dealer are not responsible for pre-existing conditions, including any non-code compliant work performed by others. In the event it is determined by Costco or Dealer that this Contract cannot be performed as intended by the parties due to, for example, unforeseen structural defects or undiscovered pre-existing conditions to your property, Costco or Dealer may submit a change order to address the additional work, costs and schedule changes that would be incurred to remedy such conditions, if possible. If you decline the change order or otherwise fail to remedy the pre-existing condition, Costco shall not continue with the work, and shall cancel the contract. If the Contract is canceled, you agree to pay Costco the costs of materials, labor and services provided through the date of cancellation.

      Hazardous Conditions: You agree to inform Dealer in writing of the presence and location of any potentially hazardous conditions at the project location prior to the start of work. In the event that Costco or Dealer suspects existing or developing spore or mold growth, asbestos-containing materials or other potentially hazardous conditions at the project location, Costco and the Dealer will stop work and will not attempt to test, repair or remediate such conditions. At your sole expense, you must arrange to have the hazardous condition tested, repaired and remediated by a third party in compliance with applicable laws within a reasonable period of time, or Costco may cancel this Contract. If the Contract is canceled, you agree to pay Costco the costs of materials, labor and services provided through the date of cancellation.

      Interference with Performance: Costco reserves the right to cancel the Contract to the extent that either Dealer or Costco reasonably determines that the project cannot be performed as intended by the parties due to site changes or recommended site upgrades, the project cannot satisfy your expressed needs or preferences, you unreasonably interfere with the project, or Dealer encounters an unsafe, intimidating or offensive environment at the property. If the Contract is canceled, you agree to pay Costco the costs of material, labor and services provided through the date of cancellation.

      Lead Paint: The U.S. EPA requires that all contractors use special lead-safe work practices to perform remodeling work on houses built before 1978 where lead paint is present. If the remodeling work does not qualify for an exemption, the area where the work will be performed must be tested for lead paint. You agree to pay Dealer or a third party certified renovator a surcharge fee to perform the test, the cost to be agreed-upon prior to the test. If the test reveals lead paint, a certified renovator is required to use special lead-safe work practices to remove the lead (the “Renovation”). If you wish to proceed with the Renovation, you agree to pay Dealer or a third party certified renovator a lead paint surcharge fee, which will be calculated based on the size and scope of the Renovation. If you do not proceed with the Renovation, Costco will cancel this Contract. If the Contract is canceled, you agree to pay Costco the costs of materials, labor and services provided through the date of cancellation.

      Ownership/Consent: You promise that either (1) you hold legal title to the property or (2) you have written consent from each owner of the property for installation work to take place on the property.

      Building Permits: Dealer will notify you of all necessary permits required by state or local codes and ordinances for the work to be performed. Unless required otherwise by law, Dealer will obtain the required permits, at your sole expense. If you choose to obtain the required permits, Dealer will not begin work until the permits are furnished. You agree to cooperate with Dealer by providing prompt information and execution of documents necessary for obtaining permits. You are responsible for obtaining all approvals required by a homeowner association or community association prior to the start of work.

      Unpaid Amount: To the extent permitted by law, any unpaid amount due in connection with this Contract will accrue interest in the amount of 1% per month. In the event any obligation arising under this Contract is referred to or assigned to a collection agency for collection purposes, whether or not a lawsuit has been commenced, you agree to pay all costs of collection, including, but not limited to, reasonable attorneys’ fees.

      Lien Notice: Costco and Dealer may have a claim against you which may be enforced against your property under applicable lien laws should you fail to pay all amounts due in connection with this Contract.

      Credit Card/Financed Transactions: If you use a credit card or obtain financing to pay some or all of the Contract Price, you acknowledge that the terms of your cardholder agreement or financing documents may increase the total amount you must pay to the credit card provider or lender, including any interest charges and fees. You further acknowledge that Costco is not a party to any such cardholder or financing agreements.

      Credit, Rebates and Other Incentives: Government agencies, utilities and others may offer a variety of credits, rebates and other incentives. Neither Costco nor Dealer is a party to such offers. Credits, rebates and other incentive offers are subject to change or termination by the offeror. You agree that you are solely responsible for completing any forms or applications associated with receiving such offers although Dealer may offer assistance in completing such forms. You agree that Costco and Dealer shall bear no responsibility in the event such offers (1) are not paid to you, (2) are paid in an amount that is less than or different from the amount expected, or (3) are not paid in a timely manner.

      Product Warranties: Terms and conditions of manufacturer warranties are the responsibility of the manufacturer, not Costco. Please note that some manufacturer warranties may cover parts, but not labor costs for repairs.

      Labor Warranties and Service: Dealer will offer a labor warranty of not less than one year from the date of installation. All repair or replacement costs are your responsibility after the expiration of the warranty period. If you choose to have alterations, maintenance, service, adjustments or repairs made to the product or component by a third party at any time after installation, neither Costco nor Dealer is responsible for costs, defects or damages resulting from such action. Costco will not replace or refund any product or component that has been modified by a third party at any time after installation. Neither Costco nor Dealer will be responsible for damages resulting from your failure to provide reasonable maintenance, improper handling and operation, misuse or abuse or other occurrences beyond the control of Costco or Dealer.

      Opportunity to Cure: You agree to notify Costco of any work you allege to be defective within 30 days of discovery and within the applicable warranty period by calling Costco’s toll-free telephone number at 1-844-765-0251. You further agree to provide Costco and Dealer the opportunity to inspect the alleged defect within a reasonable period of time after Costco receives notice. If Costco and Dealer determine that a valid claim exists after inspection, you agree to allow Costco and Dealer to repair, reinstall, re-perform or refund the purchase price, at Costco’s option.

      Photographs and Videos: You grant permission for Costco and/or Dealer to take photographs and videos of the project site before, during and after completion of the work to document the progress. Such photographs and videos will not be used for any marketing or promotional purposes.

      Releases: You are entitled to receive a statement declaring that all subcontractors, laborers and materialmen will be paid in full.

    • Member Initials and Signatures 
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    • Office Use Only 
    • Installation Authorization and Completion Form 
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    • Installation Authorization

      • The installer has reviewed the product selection with me, which matches the product(s) that I purchased.
      • The installer has reviewed the Work Order with me and has explained the general installation methods that will be used.
      • Any changes to the Work Order will be discussed with me and agreed upon before work continues.
      • I understand that the project may take more _me than originally discussed, due to unforeseen delays or issues.
      • I will be available for questions during the installation, and will make the installation areas available to the installer(s) during reasonable daylight hours or as dictated by local ordinances.
      • I authorize the installation work to begin.
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    • Completion Verification

      • This project has been completed to my satisfaction.
      • I have been provided with copies of the applicable warranties, as well as use and care information. This information is also available at www.graberblinds.com for future reference.
      • I understand that failure to follow maintenance per manufacturer's instructions will void the warranty.
      • The Costco Shop Card will be processed once this verification is signed.
      • I understand it may take 4 to 6 weeks to receive the Costco Shop Card.
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    • Contract Complete 
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