PLEASE READ!!!
Payment Policy
Your non-refundable retainer of 50% secures your date and services.
Any changes to your cake/catering order must be made at least two weeks before event. Invoice and contract adjustments will be made accordingly.
Retainer is due upon acceptance of invoice. If not paid within 24 hours, your invoice will be cancelled.
We do offer a payment plan for services totaling $300 or more. The payments must be made every month with the final payment being due two weeks before event.
There is a 20% late fee added to any late payment.
Acts of God & Natural Disasters
Chelly’s will not issue any refunds for Acts of God/Natural Disasters (included but not limited to tornadoes, floods, or fires) unless preparation has not began for services. A reschedule will only be allowed if no products has been purchased. If a payment has been received for services, but no preparation has been started, we will only refund the deposit that was paid for services.
Allergy Disclaimer
Products may contain milk, wheat, nuts, or other allergens. It is your responsibility to inform your guest of allergy disclaimer. Chelly’s is not responsible or liable for any allergic reactions or injuries sustained as a result of consumption.