Return Authorization Request Form

Returns Authorization Request Form
Please select the reason for your Return Authorization Request below:

Item(s) damaged in transitItem(s) received that were not orderedItem(s) have a manufacturer defectI am submitting a correction to a Returns Authorization Request Form completed before 12/16/2024Other

We've paused returns for most transactions effective December 16th, 2024.

You may return to this form to complete your Return Authorization Request on January 2nd, 2025.

At Auburn, we’re committed to ensuring smooth operations and providing you with the best
service possible. To optimize our inventory process and make the most of our resources, we will
be temporarily pausing product returns starting Monday, December 16th, 2024.

During this period, returns will only be accepted for the following reasons:
- Manufacturer defects
- Items damaged during transit
- Misshipped items
We appreciate your understanding and flexibility during this time. To minimize disruption,
we’re extending the return window for eligible purchases made on or after December 1st,
2024. You will have until January 31st, 2025, to submit returns for those items once the pause is
lifted on January 2nd, 2025.

Thank you for your continued partnership and cooperation. If you have any questions or need
assistance, please don’t hesitate to reach out to your dedicated Auburn Account Manager, or a
member of our Customer Service team at (800) 222-5609.

By submitting this Returns Authorization Request Form, you acknowledge that you've read and understood Auburn Pharmaceutical's Returns Policy.

Individual Initiating Return*

First NameLast Name
Company Name*
Auburn Account Number*
Please enter your Auburn Pharmaceutical Account Number here.
Customer Email*
Customer Phone Number*
Please enter a valid phone number.
Customer Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

Please fill in all of the information related to your return.*

	NDC or Item No.	Product Description	Size	Invoice #	Invoice Date	Lot #	Price Paid	# of Bottles/Tubes/Boxes being returned	Reason for Return	AUBURN INTERNAL
Item #1
Item #2
Item #3
Item #4
Item #5

I acknowledge that the product(s) being returned was purchased from Auburn Pharmaceutical and that the product(s) was(were) stored under appropriate conditions of temperature, humidity, and light. Under penalties of perjury, I declare that I have read the foregoing and that the facts stated here are true.
Signature of Individual Initiating Return*

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Returns Authorization Request Form