Citizens Advice Broxbourne is covered by the General Data Protection Regulations (GDPR) and is a member of Citizens Advice, who electronically processes personal information.
Email is a way of making general enquiries, but it is not a secure way to send personal information. Citizens Advice Broxbourne makes every effort to ensure the security and integrity of emails in our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we have received it, Citizens Advice Broxbourne cannot ensure or guarantee the security of information when it is in transit.
Citizens Advice Broxbourne will only return information to the email address of the sender, it is the sole responsibility of the sender to secure the privacy of this message.
We need to record information about you to help with your enquiry. We have a legitimate interest to do this. When we record and use your personal information we,
· Only access it when we have a good reason
· Only share what is necessary and relevant
· Don’t sell it to commercial organisations