Thank you for choosing Montero Manor by Chelsea. Our goal is to provide clients with an upscale experience featuring unique finishes with exceptional designs. Please read the following guidelines to ensure the beginning of a beautiful friendship.
Estimate: A free estimate of charges is given before work begins to ensure all parties agree on the services to be rendered.
Deposit: A twenty percent [20%] deposit is required for all custom or restoration services, with the remaining balance due upon completion. Deposit and final payment can be made by cash or remitted easily online at PayPal: Montero Manor by Chelsea. Receipts will be issued for either type of transaction.
Cost: Custom or restoration services are broken down with services required through written estimate. This cost includes repairs (if needed), new hardware (if desired), design elements (if added), cleaning pieces, painting materials, and all labor.
Cancellation: If the Client wishes to cancel services, the Client must submit the cancellation request in writing through email to chelsea@monteromanor.com at least three (3) weeks before the completion date. If notice is not given three (3) weeks before completion, the deposit will be retained by Montero Manor by Chelsea.
Montero Manor by Chelsea will make every effort to keep the completion date as agreed; however, if and when unforeseen circumstances arise, Montero Manor by Chelsea reserves all rights to change the completion date. If this occurs, Montero Manor by Chelsea will notify the Client as soon as possible, and a new date will be agreed upon by both parties.