Request Service Form
****Please note that we are typically booking 2nd business day. *****
Service Form
Filling out this form should only require a few minutes of your time. Offering additional information can expedite the repair process. Please submit one appliance per form. If you have multiple appliances needing attention, kindly submit separate requests. If your property is tenanted, there will be a section for entering tenant details, allowing us to set up an appointment with the tenant.
Our minimum call-out and diagnosis fee covers the technician's time, insurance, fuel, dispatcher fees, office fees, training fees, etc. This fee also encompasses the time spent diagnosing the appliance. Repair labor is billed additionally.
Example: Dishwasher pump obstruction cleared (approx 25 mins repair):Diagnostic + Labor=Final Labor
City
*
Please Select
Abbotsford (+$15.00 Travel Fee)
Aldergrove
Britannia Beach
Burnaby
Chilliwack (+$40.00 Travel Fee)
Coquitlam
Delta
Garibaldi Highlands
Ladner
Langley
Lions Bay
Maple Ridge
Mission (+$30.00 Travel Fee)
New Westminster
North Vancouver
Pitt Meadows
Port Coquitlam
Port Moody
Richmond
Tsawwassen
Squamish
Surrey
Vancouver
West Vancouver
Whistler (+$50.00 Travel Fee)
White Rock
**Please note that we are typically booking 48 to 72 hours out.
What to expect (if you require further clarity, please inquire prior to booking):
*
90 days parts & labor warranty
I will be required to provide credit card & it will be charged at time of booking
$50.00 cancellation fee will apply if service call is cancelled after we have spent time to enter the file and process fee. We have no exceptions to this.
Repair labor is billed in addition to call out/diagnostic fee + parts
I will receive confirmation of my booking within 4 business hours (M-F)
If a second person is required to pull out and access my appliance, additional charges will apply + the appointment will have to be re-scheduled
For stacked laundry booking, i am required to provide a picture at time of booking
The technician will call me the evening prior, to provide a 2 hour arrival window
If the technician isn’t able to repair the appliance on the first visit, I will be sent a repair quote by email on the following business day
Completed repair will be charged to card on file. (Non-acct customers)
I understand that diagnostic and labor charges apply, even for simple fixes like clearing a dishwasher blockage or removing clothing from a pump. Additional labor may cost $69–$199, most repairs diagnostic & labor total $198–$278. This could vary.
Each appliance is handled separately. Diagnostic and labor fees apply to each appliance request on-site. For instance, if there are (2) appliances in the same residence, you will be charged (2) diagnostic fees plus labor for each.
I have read and accept the terms of service
Do you have billing account with us.
*
Yes
No
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Property Manager Information
*Please note "service at" information will be entered on the next screen
Name
*
First Name
Last Name
Company Name
*
Email
example@example.com
Phone Number
Please enter a valid phone number.
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Billing Information Only
*Please note "service at" location will be entered on the next screen.
Name
*
First Name
Last Name
Email
*
example@example.com
Type Your Address
*
Unit Number
Phone Number
*
Please enter a valid phone number.
Preferred Contact
*
Call
Text
Email
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Service Location & Contact
Name
*
First Name
Last Name
Autocompleted Address
*
Unit Number
Buzzer Code
Email
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Preferred Contact
*
Call
Text
Email
Communicate with Tenant Directly
Yes
No
Special Access Instruction
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Next
Service Location & Contact
Name
*
First Name
Last Name
Autocompleted Address
Unit Number
Buzzer Number
Email
example@example.com
Phone Number
*
Please enter a valid phone number.
Communicate with Tenant/Caretaker Directly
*
Yes
No
Preferred Contact
*
Call
Email
SMS
Special Access Instruction
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Product Information
*90 days parts and labor warranty on repair
Brand List
*
Please Select
ADMIRAL - ($129.95)
AEG - ($179.95)
AMANA - ($129.95)
BADGER GARBURETOR ($99.95)
BLOMBERG ($129.95)
BOSCH - ($179.95)
BROAN - ($129.95)
CAFE by GE - ($179.95)
CYCLONE - ($129.95)
DACOR - ($179.95)
DANBY - ($129.95)
DANBY SILHOUETTE - ($129.95)
ELECTROLUX - ($149.95)
FISHER & PAYKEL - ($179.95)
FRIGIDAIRE - ($129.95)
FRIGIDAIRE GALLERY - ($129.95)
FRIGIDAIRE PROFESSIONAL - ($129.95)
GAGGENEAU - ($179.95)
GENERAL ELECTRIC - ($129.95)
GE MONOGRAM - ($199.95)
GE PROFILE - ($129.95)
HAIER - ($129.95)
HUEBSCH - ($129.95)
HOTPOINT - ($129.95)
INGLIS - ($129.95)
INSINKERATOR - ($129.95)
JENNAIR - ($179.95)
KENMORE - ($129.95)
KITCHENAID - ($129.95)
LG - ($129.95)
LIEBHERR - ($199.95)
MARATHON - ($129.95)
MAYTAG - ($129.95)
MAGIC CHEF - ($129.95)
MIDEA - ($129.95)
MOFFAT - ($129.95)
MONOGRAM BY GE - ($179.95)
PANASONIC - ($129.95)
ROPER - ($129.95)
SAMSUNG - ($129.95)
SMEG - ($129.95)
SPEED QUEEN - ($129.95)
SUB ZERO - ($199.95)
THERMADOR - ($179.95)
TRUE REFRIGERATION - ($179.95)
WHITE WESTINGHOUSE - ($129.95)
WHIRLPOOL - ($129.95)
WOLF - ($199.95)
ZEPHYR - ($129.95)
Diagnostic fee is listed besided each brand. Diagnostic does not include uninstallation of appliance.
Product Type
*
Please Select
Range
Stove
Refrigerator
Dishwasher
Microwave Oven
Washer
Dryer
Stacker/Laundry Center
Range Hood
Over The Range Microwave
Cooktop
Wall Oven
Freezers
Warming Drawer
Wine or Beverage Cooler
Pre-Authorized Repair Limit (Pre-Tax)
*
Please Select
$248.00
$298.00
$398.00
Repair total for this appliance will not exceed this amount without your pre-approval.
Product Specification
Gas ($49.00 + tax additional)
Electric
Are your laundry machines stacked? (If applicable)
Yes
No
Model #
*
(If you cant find it, send us a picture)
Serial #
(If applicable)
Insert Picture of Your Applliance
Browse Files
Drag and drop files here
Choose a file
Cancel
of
Describe the problem with your appliance, as you see it:
*
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Appointment Information
1 - Our technician will contact you the evening prior and provide you with a 2 hour appt window 2 - We do service 6 days a week, with no extra charge for weekends
Preferred Time Window (*not guaranteed)
*
AM (8:00am to 12:00pm)
PM (12:00pm to 4:00pm)
Preferred Date
*
-
Month
-
Day
Year
Date
Alternative Date
*
-
Month
-
Day
Year
Date
Preferred Time Window
*
Contact Tenant/Caretaker
Contact Me
Submit
Should be Empty: