Prepaid Payment Options
Pay online through SmartHub
Our free SmartHub service, available online and on your smartphone, allows you to make payments using your debit/credit card or bank account whenever and wherever you want. Learn more at https://www.heartland-rec.com/smarthub.
Call our automated phone system
Heartland follows the Payment Card Industry Data Security Standard, which means our Member Service Representatives do not handle credit card payments over the phone. However, you can still make credit or debit card payments using our automated system by calling (888) 999-5517. You can also use this automated system to pay using your checking account information.
Drop off or mail in your payment
Payments can be dropped off at our Girard and Mound City offices, as well as at Community National Bank and Trust in Iola. Payments can be dropped off overnight, but reconnection will not take place until 9:00 a.m. on the next business day.
Checks can also be mailed to the following address:
PO Box 40
Girard, KS 66743
Because mailed payments can take up to two weeks to arrive at the office, we strongly encourage other forms of payment.
Have questions? Reach out to us at (800) 835-9586 and our Member Service Representatives will be glad to help.