Rescue Authorization Sheet  Logo
  • Consent Form for Authorized Treatment

    Please submit this form 24 hours prior to the patient's appointment .
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  • We understand that if our organization cannot be reached for authorization within a period of 10 minutes, the requested services will be declined, and an additional appointment will need to be scheduled to continue the patient's care.

  • NOTE FOR FEMALE PATIENTS IN HEAT

    For the patient's safety, our doctors recommend spaying your pet 8 weeks after the last day of their heat cycle. If the patient's last day of their heat was not 8 weeks ago, their may be additional costs for their procedure or we may have you reschedule. Please reach out at 630-541-8088 if you have any questions or concerns.

  • Cancellation/Late Policy
    Our goal at Urban Veterinary Associates is to provide the highest quality medical care for your pet. Each appointment is dedicated to each patient to discuss concerns and recommendations. Please provide ample notice if you have to cancel or reschedule. All appointments scheduled Monday-Wednesday & Friday must be cancelled or rescheduled 24 hours prior to the scheduled appointment time. All surgical procedures, Saturday, and drop-off appointments must be cancelled or rescheduled 48 hours prior to scheduled appointment time. This time will be reallocated to someone who is in
    urgent need of treatment. Failure to be present at the time of a scheduled appointment or provide fewer than required notice of cancellation will be recorded in the patient’s chart as a "No show" and cancellation fee will be applied to the account.

    We make every effort to be on time for all our appointments. Unfortunately, when even one patient arrives late, it can throw off the entire schedule for that day. In addition, rushing or “squeezing in” an appointment shortchanges the patients and contributes to decreased quality of care. If you are more than 10 minutes late to your appointment, a late fee will be applied to your account. If you arrive more than 15 minutes late, your appointment will be rescheduled, and a cancellation fee will be applied to your account. We apologize for any inconvenience this might cause.

     

    Payment information

    Payment must be remitted within 14 days after the appointment date for services authorized by the organization. Any additional services not authorized must be paid the day of the appointment. At the end of each appointment, Urban Veterinary Associates will e-mail a finalized invoice to the email provided for your organization. 

     

    I acknowlege and understand the above statements. 

     

  • CPR Consent Form for Anesthetic Procedures

    Complete this document for all surgical, anesthetic, and inpatient procedures.
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